Lettings Administrator | Fast-Paced Property & Tenant Experience

Confidential; Ilford; On-site; GBP 26,000 - 36,000; Full time

Job summary

Confidential in London is seeking a proactive Lettings Administrator to support the leasing process across multiple sites. You will handle viewings, manage tenant applications, reference checks, and deposit administration while maintaining property listings on major portals.

You will also assist with move-ins/move-outs, rent collection, and resident service requests, coordinating with maintenance and inspections and using Yardi for property management.

Qualifications

• Experience in lettings, property management, Build-to-Rent, or student accommodation.
• Excellent customer service and communication skills.
• Strong administration and organisational abilities.

Responsibilities

• Conduct viewings and convert enquiries into lettings.
• Manage tenant applications, referencing and credit checks.
• Maintain property listings on Rightmove, Zoopla and other portals.
• Support check-ins, check-outs and deposit administration.
• Assist with rent collection and arrears management.
• Respond to resident enquiries and service requests.
• Support property inspections, maintenance coordination and compliance activities.
• Use Yardi or similar property management systems.

Skills

Customer service

Communication

Administration

Microsoft Office

Tools

Yardi

Job description

Confidential in London is seeking a proactive Lettings Administrator to support the leasing process across multiple sites. You will handle viewings, manage tenant applications, reference checks, and deposit administration while maintaining property listings on major portals.

You will also assist with move-ins/move-outs, rent collection, and resident service requests, coordinating with maintenance and inspections and using Yardi for property management.