Lettings Administrator: Customer-Focused Property Admin

Bernicia; Newcastle upon Tyne; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

23 days annual leave

Health cash plan

Retail discounts

Generous pension scheme

Job summary

Bernicia is seeking a Lettings Administrator to join the team in Newcastle City Centre. You will provide efficient lettings administration, coordinate move-ins, references and documentation, and support the lettings and property management teams while delivering excellent customer service.

The role is based in the city centre with standard Monday–Friday hours and Saturday rotation. A proactive, detail‑oriented team player with strong IT skills and communication is essential.

Qualifications

• Experience in letting or property administration is advantageous.
• Excellent communication and organisational skills are essential.
• Strong IT skills and proficiency with Microsoft packages are required.

Responsibilities

• Deliver a high-quality lettings administration service.
• Prepare tenant move-ins, compile paperwork, and reference checks within deadlines.
• Liaise with tenants, landlords and the lettings team to support sales and property management.

Skills

Administration

Organisation

Prioritisation

Interpersonal skills

IT skills

Team player

Attention to detail

Tools

Microsoft Office

Job description

Bernicia is seeking a Lettings Administrator to join the team in Newcastle City Centre. You will provide efficient lettings administration, coordinate move-ins, references and documentation, and support the lettings and property management teams while delivering excellent customer service.

The role is based in the city centre with standard Monday–Friday hours and Saturday rotation. A proactive, detail‑oriented team player with strong IT skills and communication is essential.