Administrator

Confidential; Farnborough; On-site; GBP 28,000 - 32,000; Full time

Job summary

Confidential is seeking an Administrator in Farnborough to join a busy team. You will manage tenancy documentation, reference checks, and liaise with landlords, tenants, and contractors to ensure compliance and smooth progression from offer to move-in.

The role requires strong organisational skills, attention to detail, and proficient use of Microsoft Office and property management software. A driving licence and team-focused approach are beneficial.

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail.
• Good communication skills, both written and verbal.
• Ability to prioritise workload and meet deadlines.
• Proficiency in Microsoft Office and property management software.
• Knowledge of lettings legislation and compliance requirements.
• Customer-focused approach.
• Ability to work effectively as part of a team.
• Full UK Driving Licence

Responsibilities

• Managing tenancy agreements and tenancy documentation.
• Carrying out tenant referencing and right-to-rent checks.
• Processing tenancy agreements and amendments.
• Registering tenant deposits and ensuring DPS compliance.
• Liaising with landlords, tenants, contractors and utility providers.
• Arranging property inventories, check-ins and check-outs.
• Managing tenancy deposit disputes and DPS processes.
• Carrying out 6 monthly property inspections and reporting to landlords.
• Organising gas safety certificates, EPCs, electrical safety inspections and other compliance requirements.
• Handling tenant and landlord correspondence via phone, email and post.
• Updating and maintaining property management and CRM systems.
• Processing maintenance requests and coordinating contractors.

Skills

Organisational skills

Attention to detail

Communication skills

Prioritisation

Teamwork

Driving licence

Customer-focused

Tools

Microsoft Office

Property management software

Job description

Administrator

Location : Farnborough

Salary : £28,000 - £32,000

Hours : Monday to Friday

My client is seeking an Administrator to join their busy team. We are looking for candidates who has excellent organisational skills and attention to detail.

Managing tenancy agreements and preparing all tenancy documentation.

Carrying out tenant referencing and right-to-rent checks.

Processing tenancy agreements, and tenancy amendments.

Registering tenant deposits and ensuring compliance with deposit protection legislation.

Liaising with landlords, tenants, contractors, and utility providers.

Arranging property inventories, check-ins, and check-outs.

Managing tenancy deposit disputes by liaising with landlords, tenants and the DPS, gathering evidence, and progressing claims through the dispute resolution process.

Carrying out 6 monthly property inspections & reporting to landlords

Organising gas safety certificates, EPCs, electrical safety inspections, and other compliance requirements.

Handling tenant and landlord correspondence via telephone, email, and post.

Updating and maintaining property management and CRM systems.

Processing maintenance requests and coordinating contractors where required.

Monitoring tenancy progression from offer accepted through to move-in.

Collecting and recording tenancy paperwork and identification documents.

Supporting the onboarding of new landlords and properties.

Skills required

Strong organisational and administrative skills.

Excellent attention to detail.

Good communication skills, both written and verbal.

Ability to prioritise workload and meet deadlines.

Proficiency in Microsoft Office and property management software.

Knowledge of lettings legislation and compliance requirements.

Customer-focused approach.

Ability to work effectively as part of a team.

Full Uk Driving Licence