Admin Officer

Confidential; Chipping Barnet; On-site; GBP 19,000 - 27,000; Full time

Job summary

Tate is seeking an Admin Officer in Barnet to provide high-quality administrative support for lettings, property management and sales. You will handle document preparation, ensure compliance, and progress property transactions end-to-end while delivering exceptional service to customers and landlords.

The role requires coordinating viewings, maintaining CRM records, and liaising with landlords, tenants, buyers, and solicitors.

Qualifications

• Experience in an administrative role within property, lettings, sales, housing or a customer-focused environment.
• Strong organisational skills with attention to detail.
• Excellent customer service and communication abilities.
• Experience using CRM, property management or case management systems.
• Ability to manage multiple priorities and meet deadlines.
• Proficient with Microsoft Office applications.
• Experience maintaining accurate records and documentation.
• Proactive, able to work independently and within a team.

Responsibilities

• Coordinating property viewings, appointments and customer communications
• Maintaining accurate records and workflows within their CRM system
• Preparing tenancy agreements, sales paperwork and related documentation
• Supporting tenancy progression from property instruction through to move-in
• Managing compliance processes, including Right to Rent checks and referencing
• Liaising with landlords, tenants, buyers, sellers, solicitors, surveyors and contractors
• Supporting residential sales transactions through to completion
• Producing reports, management information and performance data
• Ensuring all records and documentation are compliant, accurate and audit-ready
• Delivering a responsive and professional service to customers and stakeholders.

Skills

Administrative experience

Organisational skills

Customer service

Communication

MS Office

CRM systems

Tools

Microsoft Office

CRM systems

Property management software

Job description

Admin Officer

Location: Barnet
Salary: 16.98 per hour
Contract: Full Time - Temporary to Permanent

Working Hours: Monday to Friday - 37.5 Hours Per Week

Tate are currently supporting a client looking for a proactive Admin Officer to support their growing team in delivering exceptional lettings, property management and sales services. This is an exciting opportunity to play a key role in a fast-paced property environment, helping customers, landlords, tenants and purchasers through every stage of their property journey.

As part of their team, you'll provide high-quality administrative and operational support, ensuring property transactions progress smoothly, compliance requirements are met and customers receive an outstanding service.

What You'll Be Doing

• Coordinating property viewings, appointments and customer communications
• Maintaining accurate records and workflows within their CRM system
• Preparing tenancy agreements, sales paperwork and related documentation
• Supporting tenancy progression from property instruction through to move-in
• Managing compliance processes, including Right to Rent checks and referencing
• Liaising with landlords, tenants, buyers, sellers, solicitors, surveyors and contractors
• Supporting residential sales transactions through to completion
• Producing reports, management information and performance data
• Ensuring all records and documentation are compliant, accurate and audit-ready
• Delivering a responsive and professional service to customers and stakeholders.

Experience Required:

Essential

• Experience in an administrative role within property, lettings, sales, housing or a customer-focused environment
• Excellent organisational skills and attention to detail
• Strong customer service and communication skills
• Experience using CRM, property management or case management systems
• Ability to manage multiple priorities and work to deadlines
• Good working knowledge of Microsoft Office applications
• Experience maintaining accurate records and documentation
• A proactive approach with the ability to work independently and as part of a team.

Desirable

• Experience within residential lettings, estate agency or property management
• Knowledge of Right to Rent requirements and tenancy administration
• Understanding of property compliance requirements, including EPCs, Gas Safety and Electrical Safety regulations
• Experience supporting residential property sales progression
• Familiarity with property marketing platforms such as Rightmove, Zoopla or OnTheMarket.

What Success Looks Like

• Lettings and sales transactions are progressed efficiently
• Customers receive a professional, responsive and customer-focused service
• Compliance requirements are met and accurately recorded
• CRM data remains accurate and reliable
• Team targets and service standards are achieved
• Opportunities for improved customer experience and operational efficiency are identified and implemented.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.