Leisure & Sports Experience Lead

Away Resorts Ltd; Piperdam; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Discounts on Away Resorts Holidays

On Park Discounts

Reward and Recognition

Job summary

Away Resorts Ltd. at Piperdam Leisure Resort in Scotland is seeking a Sports & Leisure Team Leader to supervise the leisure centre, drive sales, and deliver outstanding guest experiences. The role focuses on safety, efficiency, and exceptional customer service within a vibrant resort environment.

You will lead a team, maintain high standards, ensure safety protocols, and contribute to creating memorable holidays for our guests while supporting park operations and guest satisfaction.

Qualifications

• Holds a current NPLQ and a First Aid at Work certificate with COSHH experience.
• GCSE standard education or equivalent.
• Works well under pressure and communicates effectively.
• Attention to detail and high standards.

Responsibilities

• Actively market and promote the business to increase sales and improve customer service.
• Supervise, train, and motivate the team for efficient operation of the leisure centre.
• Maintain the highest service levels and safety within the centre.
• Oversee security, cleanliness, maintenance, plant operation, water quality testing, and stock replenishment.
• Process financial transactions, cash reconciliation, and bookings in line with regulations.
• Ensure a high standard of cleanliness throughout the centre.
• Monitor the safety and welfare of customers and staff.

Skills

NPLQ

First Aid at Work

COSHH

Pool Plant Operator

NPMQ

Fire Warden training

GCSE standard

Education

GCSE standard or equivalent

Job description

Away Resorts Ltd. at Piperdam Leisure Resort in Scotland is seeking a Sports & Leisure Team Leader to supervise the leisure centre, drive sales, and deliver outstanding guest experiences. The role focuses on safety, efficiency, and exceptional customer service within a vibrant resort environment.

You will lead a team, maintain high standards, ensure safety protocols, and contribute to creating memorable holidays for our guests while supporting park operations and guest satisfaction.