Leisure & Spa Manager

JR United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Leisure & Spa Manager to lead their Sports, Leisure, and Spa departments. This exciting role involves managing a talented team, driving financial success, and ensuring exceptional guest experiences. You will foster a high-performance environment, motivating your team to excel while delivering memorable experiences for guests. With opportunities for career development and a range of attractive benefits, this position is perfect for a passionate leader ready to make a significant impact in the leisure and hospitality sector.

Benefits

20% Discount for family & friends

Potential live-in accommodation

Free use of gym and leisure facilities

Discounted onsite food

Access to national brand discounts

Qualifications

• Experience leading a Leisure & Spa team focused on developing therapists.
• Ability to manage budgets and control costs effectively.

Responsibilities

• Oversee Sports, Leisure, and Spa departments ensuring excellent guest experiences.
• Drive financial success and team performance through effective leadership.

Skills

Leisure & Spa Management

Team Leadership

P&L Management

Guest Service Excellence

Sales Target Setting

Education

Degree in Hospitality or Leisure Management

Job description

Social network you want to login/join with:

We have a fantastic opportunity for a Leisure & Spa Manager at Warner Hotels.

The benefits of working with us

• A fantastic opportunity for career development through externally recognised qualifications, in addition to in-house training and development (Degrees and Apprenticeship level).
• 20% Discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays, including further discounted breaks within Warner for you, your family, and friends.
• Potential live-in accommodation available.
• Free use of gym and leisure facilities.
• Free or 60% discounted onsite food.
• Access to numerous discount offers with many national brands and retailers.

What will I be doing?

As the Leisure & Spa Manager, you will oversee the Sports, Leisure, and Spa departments, managing a team of experts offering activities such as fitness classes, archery, rifle shooting, facials, massages, and gym sessions.

You will be responsible for driving financial success, guest service, and maximising the potential of the departments by showcasing the best Warner can offer.

You will foster an environment that enables your team to perform at their best through high performance and fulfilment, creating memorable experiences for our guests and opportunities for our team members.

What are we looking for?

• An inspirational leader who motivates their team to deliver excellent guest experiences.
• Ability to confidently handle guest concerns, resolve problems with empathy, and continually seek improvement based on guest feedback.
• An effective leader who can motivate and engage their team, even during high demand periods.
• A willingness to challenge standards when they are not being met.
• Decisiveness and confidence in decision-making.
• A passionate leader who can coach and provide feedback to improve team performance.

What skills do I need?

• Previous experience leading a Leisure & Spa team, with a focus on developing and retaining therapists.
• Experience managing a P&L and controlling costs within budgets.
• Understanding the importance of target setting and driving sales.

Diversity, equity, and inclusion are core values for us. We encourage applications from all backgrounds and communities. We are happy to discuss any reasonable adjustments or flexible working options, including part-time or job-share arrangements.

We are committed to supporting every candidate throughout the recruitment process. If you need assistance or reasonable adjustments during your application, please contact us at: [emailprotected]