Leisure Receptionist – Warm Welcome & Bookings

Village Hotels; Sheffield; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink Discount

Friends & Family Discount

Retail & Lifestyle Discounts

Mental Health Support

Job summary

Village Hotels in Sheffield is opening a brand-new Leisure Club in January 2027. We are seeking a warm, energetic Leisure Receptionist to be the first friendly face for members and guests, manage bookings, and help ensure a smooth welcome from day one.

Join a team that values personality, ownership and growth. You will receive training, onboarding before the February 2027 opening, and opportunities to develop within our evolving hotel brand.

Qualifications

• Previous hospitality or reception experience is helpful but not required; attitude matters.
• Ability to handle bookings and guest enquiries with courtesy.

Responsibilities

• The Ultimate Welcome: Deliver a warm, friendly greeting on arrival and ensuring expectations are met at every single opportunity.
• Smooth Operations: Run the desk efficiently, recording all booking details accurately, and ensuring only bona fide members and guests gain entry to the club.
• Immaculate Standards: Keeping the reception area clean and ready to welcome people, while maintaining impeccable personal presentation at all times.
• Knowing Your Stuff: Mastering your product knowledge across the whole hotel, assisting with special promotions, and offering great advice on our facilities and opening times.
• Safe & Secure: Adhering fully to cash handling, security, and emergency procedures, alongside all Health and Safety obligations and Licensing Laws.

Skills

Guest service

Customer friendly

Team player

Job description

Village Hotels in Sheffield is opening a brand-new Leisure Club in January 2027. We are seeking a warm, energetic Leisure Receptionist to be the first friendly face for members and guests, manage bookings, and help ensure a smooth welcome from day one.

Join a team that values personality, ownership and growth. You will receive training, onboarding before the February 2027 opening, and opportunities to develop within our evolving hotel brand.