Guest Experience Host – Leisure Club Reception

Village Hotels - Ashton - Leisure; Ashton-under-Lyne; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Gym membership

Hotel stays

Food & drinks discount

Friends & family discount

Brand discounts

Mental health support

Job summary

Village Hotels - Ashton - Leisure is looking for a friendly Leisure Receptionist to greet members and guests, take bookings, and resolve queries. You’ll be the first smiling face they see and help set the tone for their visit.

This role emphasizes warmth, strong communication, accurate desk operations, and a proactive attitude. Training and opportunities to grow are provided, plus a range of staff perks.

Qualifications

• Friendly, positive attitude and energy matter for hospitality roles.
• Excellent communication and warm interpersonal skills are essential.

Responsibilities

• The Ultimate Welcome: Deliver a warm, friendly greeting on arrival and ensure expectations are met.
• Smooth Operations: Run the desk efficiently, recording all booking details accurately.
• Immaculate Standards: Keep the reception area clean and presentable at all times.
• Knowing Your Stuff: Master hotel knowledge and advise on facilities and opening times.
• Safe & Secure: Follow cash handling, security and health & safety procedures.

Skills

Customer service

Communication

Job description

Village Hotels - Ashton - Leisure is looking for a friendly Leisure Receptionist to greet members and guests, take bookings, and resolve queries. You’ll be the first smiling face they see and help set the tone for their visit.

This role emphasizes warmth, strong communication, accurate desk operations, and a proactive attitude. Training and opportunities to grow are provided, plus a range of staff perks.