Leisure Receptionist

The Celtic Collection; Ultra Pontem; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Career training

F&B discounts

Leisure discounts

GP virtual care

Wellbeing helpline

Nest pension

Social club

Staff awards

Awards program

Job summary

The Celtic Collection at Celtic Manor Resort seeks a Leisure Receptionist to greet guests, manage inquiries, and support the check-in and check-out process with professionalism.

Join a team that values inclusivity, development, and recognition with benefits like training, discounts on food and hotel stays, and a supportive work environment.

Qualifications

• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.
• A welcoming personality to create an outstanding first impression.

Responsibilities

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks related to the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach.

Skills

Greeting guests

Inquiries handling

Reception tasks

Check-in/out processing

Verbal & written communication

Multitasking

Attention to detail

Professionalism

Job description

Be the friendly face greeting guests and members.

Handle inquiries with professionalism and efficiency.

Assist with administrative tasks related to the reception desk.

Ensure a smooth check-in and check-out process for guests.

Maintain a polite, courteous, and professional approach at all times.

A welcoming personality to create an outstanding first impression.

Excellent verbal and written communication skills.

The ability to multitask in a fast-paced environment.

Fantastic attention to detail to ensure seamless guest experiences.

Join the 'Greatest Story in Hospitality' by becoming one of our Leisure Receptionists 'Hospitality Heroes' based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from 'Manor to Marina'.

BE RECOGNISED AND REWARDED -

As one of our 'Hospitality Heroes' you will receive a host of Company benefits such as -

• Access to career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• Free GP virtual appointment service
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

GROW WITH US -

As a Celtic Collection employee, you will be able to say -

I am equipped, trained, and supported to do THE BEST JOB I CAN

I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS

I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment

I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role

I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY