Leisure Receptionist

Celtic Manor Resort; Newport; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join an established industry player as a Leisure Receptionist and become a vital part of the hospitality experience. This role offers a unique opportunity to create outstanding first impressions and provide exceptional service in a vibrant environment. You will greet guests, manage inquiries, and ensure seamless operations at the reception desk. With access to career development training and a range of benefits, this position is perfect for those looking to grow in the hospitality field. Be part of a supportive team that values your contributions and encourages your professional development.

Benefits

Career development training

Discounts on food and beverages

Discounted leisure memberships

Free virtual GP appointments

24/7 wellbeing helpline

NEST pension scheme

Social Club and staff appreciation events

Monthly and annual awards

Qualifications

• Welcoming personality to create an outstanding first impression.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greeting guests and members with friendliness and professionalism.
• Handling inquiries efficiently and courteously.
• Ensuring smooth check-in and check-out processes.

Skills

Verbal Communication

Written Communication

Multitasking

Attention to Detail

Job description

JOB TITLE – Leisure Receptionist

DEPARTMENT – Leisure

CONTRACT TYPE – Permanent

RATE OF PAY – £12.22 per hour plus benefits

HOURS – 5 out of 7 days including weekends

LOCATION – Newport, NP18 2LX

ID – REQ5512

OVERVIEW: Join the ‘Greatest story in Hospitality’ as a Leisure Receptionist ‘Hospitality Hero’ at Celtic Manor Resort, part of the ‘Manor to Marina’ experience.

OUR IDEAL CANDIDATE WILL HAVE:

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Great attention to detail to ensure seamless guest experiences.

YOUR RESPONSIBILITIES INCLUDE:

• Greeting guests and members with friendliness and professionalism.
• Handling inquiries efficiently and courteously.
• Assisting with administrative tasks at the reception desk.
• Ensuring smooth check-in and check-out processes.
• Maintaining a polite, courteous, and professional demeanor at all times.

REWARDS AND BENEFITS: As a Hospitality Hero, you will enjoy benefits such as:

• Access to career development training from day one.
• Discounts on food, beverages, and hotel stays.
• Discounted leisure memberships.
• Free virtual GP appointments.
• 24/7 wellbeing helpline.
• NEST pension scheme.
• Social Club and staff appreciation events.
• Monthly and annual awards.

GROW WITH US: Be part of a supportive environment where you can:

• Be equipped, trained, and supported to excel.
• Feel proud and recommend Celtic Collection.
• Work in an inclusive, friendly, and positive environment.
• Learn, grow, and develop new skills.
• Be recognized and valued for your contributions.
• Contribute to our shared ambitions daily.

RECRUITMENT INFORMATION: We may close applications early if we receive high interest. All applicants must be eligible to work in the UK, with proof provided during recruitment. Celtic Collection is an equal opportunities employer, welcoming applicants of all ages.