Leisure Receptionist

TN United Kingdom; Newport; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join an innovative hospitality team as a Leisure Receptionist and become a 'Hospitality Hero' at a prestigious resort. This role emphasizes exceptional customer service, where you'll greet guests, manage inquiries, and ensure smooth check-in and check-out processes. The company fosters a supportive environment, offering career development from day one, discounts on food and stays, and various wellbeing initiatives. If you thrive in a fast-paced setting and have a passion for creating memorable guest experiences, this opportunity is perfect for you.

Benefits

Career development training

Discounts on food and beverages

Discounted leisure membership

Free GP virtual appointments

24/7 wellbeing helpline

NEST pension scheme

Social Club events

Monthly awards

End-of-year awards

Qualifications

• Welcoming personality to create an outstanding first impression.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and members with a friendly face.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks at the reception desk.

Skills

Verbal communication

Written communication

Multitasking

Attention to detail

Job description

Join the ‘Greatest story in Hospitality’ by becoming one of our Leisure Receptionists, ‘Hospitality Heroes’, at Celtic Manor Resort. We offer a range of exciting opportunities from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE:

• A welcoming personality to create an outstanding first impression.
• Excellent verbal and written communication skills.
• The ability to multitask in a fast-paced environment.
• Fantastic attention to detail to ensure seamless guest experiences.

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL:

• Be the friendly face greeting guests and members.
• Handle inquiries with professionalism and efficiency.
• Assist with administrative tasks at the reception desk.
• Ensure a smooth check-in and check-out process for guests.
• Maintain a polite, courteous, and professional approach at all times.

BE RECOGNISED AND REWARDED:

As a ‘Hospitality Hero’, you will receive benefits such as:

• Access to career development training from day one.
• Discounts on food, beverage, and hotel stays.
• Discounted leisure membership.
• Free GP virtual appointments.
• 24/7 wellbeing helpline.
• NEST pension scheme.
• Social Club and staff appreciation events.
• Monthly and end-of-year awards.

GROW WITH US:

As part of Celtic Collection, you will be able to:

• Be equipped, trained, and supported to do your best.
• Feel proud to be part of The Celtic Collection and recommend it to others.
• Work in an inclusive, friendly, positive, and constructive environment.
• Be encouraged to learn, grow, and try new things.
• Be recognized and appreciated for your work and ideas.
• Contribute to our shared ambitions every day.

RECRUITMENT INFO:

We may close this campaign early if we receive a high volume of applications. All applicants must be eligible to live and work in the UK, with proof required during recruitment. Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.