Leisure Club Assistant

Valor Hospitality; Nottingham; On-site; GBP 14,000 - 21,000; Part time

Job summary

Valor Hospitality is seeking a Leisure Club Assistant on an occasional worker basis to help deliver a welcoming, safe, and well-maintained leisure experience for guests.

You will greet guests, support front desk duties, supervise pool and gym areas, assist with classes, and ensure health and safety protocols are followed. Flexible shifts including evenings and weekends are available; first aid certification is desirable.

Qualifications

• Customer service experience in a front-facing role.
• First Aid and CPR certification desirable.
• Strong verbal and written communication skills.
• Team player with ability to work across shifts.
• Flexibility to work evenings and weekends.

Responsibilities

• Customer engagement: greet guests and provide facility information.
• Facility maintenance: keep areas clean, safe, and well maintained.
• Pool and gym supervision: monitor activity to ensure safety.
• Programme support: assist with group classes and one-on-one sessions.
• Administrative duties: handle bookings, payments, and memberships.
• Health and safety: perform checks and report issues.

Skills

Customer service

First aid

Communication

Team player

Flexibility

Job description

Occasional Worker Agreement, £12.71 per hour

Are you passionate about fitness and wellness?

Join our team as a Leisure Club Assistant, where you'll play a crucial role in delivering a high-quality leisure experience to our guests. With a focus on customer satisfaction and safety, you'll support the smooth operation of our leisure facilities, ensuring they are clean, well-maintained, and welcoming to all visitors.

Key Responsibilities

• Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
• Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
• Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
• Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
• Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
• Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.

Desired Skills and Qualifications

• Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
• First Aid Certification: Valid First Aid and CPR certification is highly desirable.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to work effectively within a team environment.
• Flexibility: Willingness to work various shifts, including evenings and weekends.

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at .

Please note that employment is subject to proof of eligibility to work in the UK.