Leisure Club Assistant

Valor Hospitality Careers - UK; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Job summary

Crowne Plaza Glasgow is seeking an enthusiastic Occasional Worker to support our leisure and hospitality team in a casual capacity. This role focuses on guest engagement, facility upkeep, and assisting with pool/gym supervision and fitness programmes.

Ideal candidates have customer service experience in hospitality, a valid First Aid certificate, strong communication skills, and flexibility to work evenings and weekends. We offer equal opportunities and supportive team environment.

Qualifications

• Customer service experience in leisure or hospitality.
• First Aid and CPR certification is desirable.
• Excellent verbal and written communication skills.
• Team player with ability to work in a team environment.
• Ability to work varied shifts, including evenings and weekends.

Responsibilities

• Greet and assist guests with information about facilities and programmes.
• Maintain clean, safe, and well-working equipment and areas.
• Supervise pool and gym areas to ensure safety.
• Assist with delivery of leisure and fitness programmes.
• Handle front desk tasks including bookings, payments, and memberships.
• Report health and safety issues to ensure compliance.

Skills

Customer service

First aid

Communication

Team player

Flexibility

Job description

Crowne Plaza Glasgow

Occasional Worker Agreement - Casual

Are you passionate about fitness and wellness?

Key Responsibilities

• Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
• Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
• Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
• Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
• Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
• Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.

Desired Skills And Qualifications

• Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
• First Aid Certification: Valid First Aid and CPR certification is highly desirable.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to work effectively within a team environment.
• Flexibility: Willingness to work various shifts, including evenings and weekends.

What's in it for you?

Look at some of the Rewards and Benefits avaliable at Valor

Fancy Joining Our Team?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at [e-mail].

Please note that employment is subject to proof of eligibility to work in the UK.