Leisure Centre Operations Assistant: Gym Access & Growth

Serco; Beaconsfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free gym membership for you and yourim

Free safeguarding training and DBS

Free swimming lessons and holiday club

21 days' holiday + bank holidays

6% employer matched pension

Training and progression opportunities

Employee wellbeing programmes

Job summary

Serco is recruiting on behalf of Leisure Solutions Community Trust (LSCT) to join Beacon Sports Centre as an Operations Assistant. You will help ensure the smooth, safe, and efficient running of the centre, supporting customers from entry to exit and maintaining facilities to high standards.

The role involves health and safety checks, stock control, and delivering excellent service in a busy leisure setting.

Qualifications

• Level 2 Fitness Instructor or equivalent (desirable)
• First Aid Training (desirable or willing to work towards it)
• Experience in a customer-facing environment, ideally in leisure, tourism, hospitality or similar
• Strong communication and customer care skills
• Good organisational and planning abilities with attention to detail
• Confident working independently and as part of a team
• Professional, positive and approachable attitude with commitment to high standards

Responsibilities

• Open and close facilities in line with procedures
• Carry out health and safety checks and promote safety
• Deliver excellent customer service and support visitors
• Maintain high cleanliness standards across the site
• Monitor stock levels and place orders when required
• Support quality standards and ensure facilities are well maintained

Skills

Strong communication

Customer care

Independent and team work

Education

Level 2 Fitness Instructor or equivalent

Job description

Serco is recruiting on behalf of Leisure Solutions Community Trust (LSCT) to join Beacon Sports Centre as an Operations Assistant. You will help ensure the smooth, safe, and efficient running of the centre, supporting customers from entry to exit and maintaining facilities to high standards.

The role involves health and safety checks, stock control, and delivering excellent service in a busy leisure setting.