Leisure Centre Duty Manager: Lead Teams & Elevate Service

Leisure Opportunities; Millom; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active in Millom is seeking a proactive Duty Manager to support a busy leisure centre. You will help maintain health and safety, drive customer service excellence and support a diverse team to deliver the brand promise of 30 minutes of activity 5 times a week.

The role requires daytime, evening and weekend shifts, a DBS check prior to starting, and the ability to lead staff while managing costs and income. An opportunity to develop within a vibrant network.

Qualifications

• National Pool Lifeguard, First Aid at Work and Pool Plant Operators qualifications are desirable.
• Role involves day, evening and weekend work, including public holidays.
• DBS check will be completed prior to starting.

Responsibilities

• Support health and safety and drive customer service excellence.
• Support the team and lead a diverse staff.
• Maintain high customer service standards.
• Create an environment where colleagues can reach their potential.
• Focus on cost control and driving income across the business.
• Attend to day/evening/weekend shifts, including public holidays.

Skills

Supervisory role

Team leadership

Customer service

Verbal communication

Written communication

Time management

Cost control

Revenue generation

Education

National Pool Lifeguard

First Aid at Work

Pool Plant Operators

Job description

Everyone Active in Millom is seeking a proactive Duty Manager to support a busy leisure centre. You will help maintain health and safety, drive customer service excellence and support a diverse team to deliver the brand promise of 30 minutes of activity 5 times a week.

The role requires daytime, evening and weekend shifts, a DBS check prior to starting, and the ability to lead staff while managing costs and income. An opportunity to develop within a vibrant network.