Leisure and Activities Assistant

The Mole Resort; High Bickington; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

Discounts across a range of products

Spa facilities complimentary use

Restaurant and hotel discounts

Share of service charge

Staff meals and rest area

Flexible working

Onboarding program

Discounts across L+R Hotels

Job summary

The Mole Resort is seeking a Leisure / Activities Assistant to join our team in Devon. This role provides a professional, friendly service to guests, operates a reception service, assists with activities and classes, and handles memberships and payments.

Training is offered for those new to the role, with day-to-day duties across the leisure department. Working 30 hours per week, the position involves maintaining high standards of cleanliness, promoting teamwork with other departments, and

Qualifications

• Positive attitude and willingness to learn.
• Good communication skills with an outgoing personality.
• Commitment to delivering high levels of engaging customer service.
• A neat and tidy appearance and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in a team.

Responsibilities

• Operate a professional reception service for members and visitors.
• Assist with delivery of activities and classes.
• Handle membership enquiries and payments.
• Present department areas at their best at all times.
• Maintain facilities to high cleanliness and hygiene standards.
• Report faults or maintenance issues.
• Follow opening/closing procedures for the facility including pool area.
• Communicate with guests in a professional, friendly manner.
• Comply with health and safety legislation.
• Liaise with other departments to promote teamwork.

Skills

Positive attitude

Communication skills

Customer service

Teamwork

Flexibility

Reception experience

Job description

Leisure / Activities Assistant

Location: The Mole Resort

Salary: £10.85-£12.71

Hours per week: 30

Deadline to apply: 30.10.26

Here at The Mole Resort, we operate a new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.

As a Leisure Assistant you are required to provide a professional, friendly service to our guests demonstrating a good understanding of the products and services available.

What will I be doing?

• Operating a professional reception service to our members and visitors.
• Assisting with delivery of activities and classes.
• Handling membership enquiries and taking payments.
• Presenting all areas of the department at their best at all times.
• Ensuring facilities are maintained to the highest standard of cleanliness and hygiene.
• Reporting any faults or maintenance issues to the correct dept
• Following operating procedures for opening and closing the facility including pool area.
• Communicating to guests in a professional friendly manner
• Complying with current health and safety legislation
• Liaising with other departments promoting teamwork

What are we looking for?

• Positive attitude and willingness to learn
• Good communication skills with an outgoing personality
• Commitment to delivering high levels of engaging customer service
• A neat and tidy appearance and adherence to uniform requirements.
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in a team

Although previous experience and qualification would be beneficial, it is not essential as full training will be provided.

You will be key in delivering our brand of fabulous stays and active days.

What’s in it for me?

• Competitive rates of pay, reviewed annually.
• Discounts available across a range of quality products from supermarket shopping to wellington boots !
• Local cinema and days out discounts.
• Employee Assistance Programme to help with life’s challenges.
• Complimentary use of spa facilities
• Discount on food and drink on site
• Restaurant and hotel discounts across the region.
• Share of service charge
• Staff fully equipped rest area with staff meals
• Flexible working and shared holiday
• Attentive on-boarding programme
• Fantastic discounts across L+R Hotels

We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.

We value each and every staff member so please come and join us, who knows where it will take you?