Legal Receptionist

Reed; Glasgow; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Holiday entitlement

Job summary

Reed in Glasgow is seeking a professional Legal Receptionist to be the first point of contact for clients and to support solicitors and legal teams with a range of administrative duties.

Join a busy legal firm and contribute to a fast-paced, client-focused environment, ensuring confidentiality and accurate record-keeping while delivering excellent customer service.

Qualifications

• Must have experience in a reception, administration or customer service role.
• Experience within a legal or professional services environment is desirable.
• Excellent communication and interpersonal skills with a client-focused approach.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner.
• Manage incoming calls and direct enquiries to the right department.
• Handle client correspondence by telephone, email and post.
• Schedule appointments, meetings and conference room bookings.
• Open/close client files and maintain accurate records.
• Scan, file and manage documents and correspondence.
• Assist with preparation of legal documents and filings.
• Manage incoming/outgoing mail and keep reception areas tidy.

Skills

Reception experience

Legal environment

Communication

Organisation

Telephone etiquette

Attention to detail

MS Office

Confidentiality

Team attitude

Tools

Word

Outlook

Excel

Job description

The Role

We are seeking a professional and personable Legal Receptionist to join a busy legal firm in Glasgow. The successful candidate will be the first point of contact for clients, providing exceptional customer service while supporting solicitors and legal teams with a range of administrative duties. This is an excellent opportunity for an organised individual who thrives in a fast-paced professional environment.

Key Responsibilities

• Greeting clients and visitors in a professional and welcoming manner.
• Managing incoming calls and directing enquiries to the appropriate department.
• Handling client correspondence via telephone, email, and post.
• Scheduling appointments, meetings, and conference room bookings.
• Opening and closing client files and maintaining accurate records.
• Scanning, filing, and document management.
• Assisting with the preparation of legal documents and correspondence.
• Managing incoming and outgoing mail.
• Maintaining reception and meeting room areas to a high standard.
• Processing payments and handling basic billing administration.
• Supporting solicitors, Legal Secretaries, and Paralegals with administrative tasks.
• Ensuring confidentiality and compliance with data protection requirements.

Skills & Experience

• Previous experience in a reception, administration, or customer service role.
• Experience within a legal or professional services environment is desirable.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Professional telephone manner and client-focused approach.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office, including Word, Outlook, and Excel.
• Ability to handle confidential information with discretion.
• A positive, proactive, and team-oriented attitude.

Benefits

• Competitive salary and benefits package.
• Professional and supportive working environment.
• Opportunities for career development within the legal sector.
• Pension scheme and holiday entitlement.