Receptionist- Legal

Yolk Recruitment Ltd; Cardiff; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Auto-enrolment pension

Death-in-service life cover

Employee wellbeing programme

Local discounts

Professional fees paid

Referral incentive

Overtime opportunities

Job summary

Yolk Recruitment Ltd is seeking a professional Receptionist to join the Front of House in Cardiff. You will be the first point of contact for clients and visitors, providing a welcoming and professional experience in a busy law firm environment.

You will manage day-to-day reception tasks, assist with meeting coordination and client-facing events, and collaborate with colleagues across the business to maintain high standards of service.

Qualifications

• Previous receptionist/front of house experience.
• Excellent verbal communication and interpersonal skills.
• Professional, approachable manner with a strong customer service focus.

Responsibilities

• Welcome clients and visitors with a friendly, professional service.
• Notify colleagues when guests arrive and ensure they are promptly informed.
• Coordinate meeting room bookings across the client floor.
• Prepare refreshments for meetings, appointments and events.
• Ensure reception and client-facing areas remain clean, organised and presentable.
• Support the Business Development and Marketing team with on-site event arrangements.

Skills

Reception experience

Customer service

Verbal communication

Organisational skills

Professional demeanor

Job description

Receptionist - Front of House

Cardiff Office-based Full-time

Salary: £29,970.18

An exciting opportunity has arisen for a professional and personable Receptionist to join the Front of House team of a well-established and Top Law firm in Cardiff.

As the first point of contact for clients, visitors and guests, you'll play an important role in creating a welcoming, polished and professional experience from the moment people arrive. You'll be joining a busy office environment where attention to detail, excellent customer service and strong communication skills are essential.

Alongside managing the day-to-day reception function, you'll support meeting arrangements and assist with the coordination of client‑facing events, working closely with colleagues across the business.

This would suit someone who enjoys a varied, people‑focused role and takes pride in maintaining high standards in a professional environment.

What will you be doing?

• Welcoming clients and visitors to the office and ensuring they receive a friendly, professional service.
• Contacting the relevant colleagues when guests arrive and ensuring they are promptly notified.
• Coordinating meeting room bookings across the client floor.
• Preparing refreshments for meetings, appointments and events.
• Ensuring reception and client‑facing areas remain clean, organised and presentable.
• Supporting the Business Development and Marketing team with the practical arrangements for on‑site events.
• Helping ensure meetings and events run smoothly, with occasional out‑of‑hours support where required.
• Providing a reliable and professional point of contact for visitors and colleagues throughout the working day.

What experience are they looking for?

• Previous experience in a receptionist or Front of House position.
• Excellent verbal communication and interpersonal skills.
• A strong customer service mindset and a professional, approachable manner.
• Good organisational skills and the ability to manage several tasks effectively.
• An understanding of the standards expected within a professional services environment.
• Events coordination or management experience would be advantageous.

Working hours

This is a full-time, office‑based position in Cardiff.

Hours: Monday to Friday, 8:00am-6:00pm, with a one‑hour lunch break.

Occasional additional hours may be required to support events, with overtime payments available where applicable.

What's on offer?

The successful candidate will have access to a competitive benefits package, including:

• Annual leave: At least 25 days, plus bank holidays.
• Additional time off: A birthday day off and two corporate social responsibility days.
• Pension: Auto‑enrolment pension scheme.
• Life assurance: Death‑in‑service cover equivalent to twice your annual salary.
• Employee wellbeing: Access to an Employee Assistance Programme.
• Local discounts: Access to offers from participating local businesses.
• Professional development: Professional fees paid where relevant to the role.
• Additional rewards: Employee referral incentive scheme.
• Overtime opportunities: Potential additional earnings when supporting out‑of‑hours events.

Interested?

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic.

Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying, unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.