Receptionist

Blue Legal; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Benefits package

Job summary

Blue Legal in Cardiff is seeking a Receptionist to join its Front of House team. You will provide a professional, welcoming service to clients and visitors, and support the smooth day-to-day operation of the firm's reception and meeting areas.

Working hours are 8:00am to 6:00pm, Monday to Friday with an hour for lunch, and there is a competitive benefits package on offer. You will greet guests, manage bookings, set up refreshments, and assist with on-site client events as required.

Qualifications

• Receptionist experience in a professional services environment.
• Excellent verbal communication and interpersonal skills.
• Highly organised with a strong customer-focused approach.

Responsibilities

• Welcome clients and visitors to the office with a professional front-of-house service.
• Notify colleagues of arrivals and ensure guests are looked after during their visit.
• Arrange and serve refreshments for client meetings and events as required.
• Manage bookings for client meeting rooms and ensure spaces are ready.
• Maintain reception and client-facing areas to a high standard throughout the day.
• Support the Business Development and Marketing team with on-site client events.
• Provide additional Front of House support, including occasional out-of-hours event assistance.

Skills

Reception experience

Client service

Verbal communication

Organisational skills

Job description

Blue Legal is partnering with a leading UK law firm to recruit a Receptionist to join its Front of House team in Cardiff. The successful candidate will provide a professional and welcoming service to clients and visitors, while supporting the smooth day-to-day operation of the firm's reception and client meeting areas.

Working hours are 8:00am to 6:00pm, Monday to Friday with an hour for lunch and there is a competitive benefits package on offer.

The Responsibilities:

• Welcome clients, guests and visitors to the office, providing a professional, friendly and efficient front-of-house service.
• Notify relevant colleagues of client and visitor arrivals, ensuring guests are looked after throughout their time at the office.
• Arrange and serve refreshments for client meetings, events and other functions as required.
• Manage bookings for client meeting rooms, ensuring spaces are organised and prepared appropriately.
• Maintain reception and client-facing areas to a high standard, ensuring they remain professional and presentable throughout the day.
• Support the Business Development and Marketing team with the organisation and delivery of on-site client events.
• Provide additional Front of House support as required, including occasional out-of-hours event assistance.

The Candidate:

• Previous receptionist experience, ideally within a legal or professional services environment, with a strong understanding of delivering excellent client service.
• Professional and confident with excellent verbal communication and interpersonal skills and the ability to create a positive first impression.
• Highly organised and customer-focused, with events experience advantageous and flexibility to support occasional out-of-hours functions