Legal Receptionist

www.law-choice.com - Jobboard; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

London firm is seeking a Legal Receptionist to join the Front of House team, acting as the friendly first point of contact on client floors, managing reservations, helpdesk, and ensuring a first-class experience for every visitor.

Responsibilities include coordinating client requirements, handling helpdesk requests, assisting with document preparation, and collaborating with other teams to keep the office running smoothly. 8-hour shifts between 08:00 and 18:00, full-time.

Qualifications

• Polished, professional demeanor and client-first attitude.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Ability to adapt quickly in a fast-paced environment.
• Experience handling client inquiries and complaints is a plus.

Responsibilities

• Be the friendly face on client floors and main point of contact on arrivals.
• Coordinate day-to-day client requirements and reservations.
• Log, resolve, and escalate helpdesk requests as needed.
• Assist with document preparation and timely delivery.
• Collaborate with internal teams to keep the office running smoothly.

Skills

Polished, client-first approach

Communication skills

Problem solving

Team collaboration

Adaptability

Tools

Microsoft Office

Job description

First impressions matter – and in this role, you’re the one making them. Join the Front of House team at a top international law firm as a Legal Receptionist.

We’re looking for a Legal Receptionist to join the Property & Workplace team in our London office. You’ll be the point of contact for everything happening on the client floors – from managing reservations and the helpdesk, to making sure every visitor and client gets a genuinely first-class experience.

What you’ll be doing

• Being the friendly, capable face of the client floors
• Owning day-to-day coordination of client requirements
• Handling helpdesk requests – logging, resolving and escalating where needed
• Supporting document preparation and timely delivery
• Solving problems calmly, using your own initiative
• Working closely with other teams to keep everything running smoothly

What you’ll bring

• A polished, professional, client-first approach
• Strong organisational skills and real attention to detail
• The flexibility to thrive in a fast-paced, ever-changing environment
• Experience resolving complaints and handling tricky situations with ease
• Confident communication, written and verbal
• Comfortable working across Microsoft Office

This role runs on an 8-hour shift pattern (including a 1-hour unpaid break) scheduled between 08:00 and 18:00, with some flexibility needed outside these hours.

London. Full time.