Leeds Workplace & Facilities Coordinator (Maternity Cover)

Mitie Cleaning & Hygiene Services; Leeds; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover up to 4x salary

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Job summary

Mitie Cleaning & Hygiene Services in Leeds is seeking a Workplace Coordinator on a maternity cover basis. You will be the customer-facing representative for facilities services across three Leeds sites and act as the single point of contact for building users.

The role requires ensuring a tidy and professional environment, logging maintenance calls, coordinating with Floor Leads, and supporting fire procedures.

Qualifications

• Experience in a strong customer service environment.
• Experience using CAFM systems, including logging jobs, running reports and raising purchase orders.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• IOSH or similar health and safety qualification is desirable.

Responsibilities

• Act as the customer-facing representative for facilities services across three Leeds sites.
• Act as a convenient single point of contact for building users.
• Ensure a tidy and clean appearance across floors, desks, collaboration spaces and breakout areas.
• Report issues to Floor Leads and the Client.
• Act as the first point of contact for FM-related issues.
• Log calls on behalf of building occupants and direct them to the correct department.
• Hold regular communication and monthly meetings with each Floor Lead to discuss issues, queries and outstanding works.
• Log and chase work orders on behalf of the client.
• Maintain a visible presence on the floor and actively inspect shared areas.
• Play an active role during Fire Emergencies in line with building procedures.

Skills

Customer service

CAFM systems

Microsoft Office

Education

Health and safety qualification (IOSH)

Tools

CAFM software

Job description

Mitie Cleaning & Hygiene Services in Leeds is seeking a Workplace Coordinator on a maternity cover basis. You will be the customer-facing representative for facilities services across three Leeds sites and act as the single point of contact for building users.

The role requires ensuring a tidy and professional environment, logging maintenance calls, coordinating with Floor Leads, and supporting fire procedures.