Facilities & Workplace Services Coordinator

Mitie Cleaning & Hygiene Services; Cambridge; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover

Enhanced pension contributions

Job summary

Mitie Cleaning & Hygiene Services in Cambridge is seeking a Workplace Coordinator to support the Workplace Services Manager in delivering workplace and soft service operations across all functions. This includes workplace services, catering and vending, front of house reception and client services, maintenance, cleaning, records management, print devices and stationery.

The role focuses on coordinating resources, maintaining service levels, and contributing to continuous improvement, with a

Qualifications

• Capable team leader with demonstrable experience supporting and supervising high-profile client-side workplace projects.
• Demonstrable experience in facilities management services in a corporate environment.
• Ability to communicate and interact with clients and team members at all levels.
• Knowledge and understanding of health and safety relevant to the office environment, including Fire, First Aid, DSE and accident reporting.

Responsibilities

• Support the development and delivery of soft services focusing on workplace and housekeeping services through highly engaged teams.
• Confidently support the wider Workplace teams and manage all day-to-day operational processes, ensuring service levels are maintained.
• Consult closely with key client contacts and service users, becoming the senior contact for the contract.
• Ensure resources meet demand across all service areas.
• Support Health and Safety risk assessments where required.

Skills

Team leadership

Facilities management

Client communication

Health and safety knowledge

Job description

Mitie Cleaning & Hygiene Services in Cambridge is seeking a Workplace Coordinator to support the Workplace Services Manager in delivering workplace and soft service operations across all functions. This includes workplace services, catering and vending, front of house reception and client services, maintenance, cleaning, records management, print devices and stationery.

The role focuses on coordinating resources, maintaining service levels, and contributing to continuous improvement, with a