Leeds Shift Lead — Retail Team Leader (Flexible Hours)

Tesco; Leeds; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco in Leeds is hiring a Shift Lead to drive store performance and deliver a great customer experience. You will lead daily operations, supervise colleagues across departments, and act as the go‑to person for day‑to‑day queries.

The role requires experience in a team lead or management position within a fast‑paced retail environment, plus strong communication and leadership skills. Tesco offers hours from 12 to 16+ per week, with a minimum of 16 hours guaranteed, and pay from £15.59 per hour

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong communication skills and the ability to motivate colleagues.
• Commitment to delivering excellent customer service.
• Ability to manage shift coverage and day-to-day store operations.

Responsibilities

• Lead daily store operations and oversee team across departments.
• Act as the go-to person for day-to-day queries and customer issues.
• Coach colleagues to deliver outstanding service and teamwork.
• Make balanced operational decisions and respond well to change.
• Support store management in achieving targets and standards.

Skills

Leadership

Communication

Customer service

Team supervision

Tools

POS systems

Job description

Tesco in Leeds is hiring a Shift Lead to drive store performance and deliver a great customer experience. You will lead daily operations, supervise colleagues across departments, and act as the go‑to person for day‑to‑day queries.

The role requires experience in a team lead or management position within a fast‑paced retail environment, plus strong communication and leadership skills. Tesco offers hours from 12 to 16+ per week, with a minimum of 16 hours guaranteed, and pay from £15.59 per hour