Learning Management Systems Manager

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust seeks an experienced Learning Management System Manager to lead our LMS across Trusts. This Band 7 role focuses on reliable systems, high-quality data and guiding future digital learning initiatives.

You will oversee mandatory training configuration, compliance reporting and dashboards, turning complex data into clear insights for managers and committees. A collaborative, cross-Trust role with two London hospitals is expected.

Qualifications

• Experience in managing and developing LMS platforms.
• Ability to translate data into reporting for senior leaders.
• Experience with compliance reporting and dashboards.

Responsibilities

• Lead the day-to-day management and development of the LMS.
• Ensure data quality, governance and robust system performance.
• Develop learning and compliance reporting for committees and executives.
• Drive digital learning innovations and AI-enabled solutions.

Skills

LMS management

Data analytics

Stakeholder engagement

Project management

Job description

We are looking for an enthusiastic and experienced Learning Management System Manager to join our Organisational Development, Leadership & Learning team. This varied Band 7 role will lead the day-to-day management and development of our LMSs, ensuring they are reliable, intuitive and supported by high-quality data, while playing a key role in future system developments and implementations. You will oversee mandatory training configuration, compliance reporting and dashboards, turning complex data into clear insights for managers, senior leaders and committees. This is a multi-Trust role, with responsibilities across two North West London healthcare Trusts:

• Chelsea and Westminster Hospital NHS Foundation Trust (Information on Imperial as your employer has been shared earlier in this pack).
• The Hillingdon Hospitals NHS Foundation Trust

As part of the wider North West London Acute Provider Group (APG), the post-holder will also work collaboratively with L&OD colleagues across the APG to support shared priorities and effective cross-Trust working. The Learning Management System Manager will lead the management, development and optimisation of the Trust's LMS and wider digital learning infrastructure. Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East. We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics. We're one of the safest and best performing Trusts in the country. We're also one of the top trusts to work for - our staff say they're engaged, motivated, and would recommend us as a place to work and receive treatment. Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.. Our facilities are some of the best in the country. We have been investing around £10 million a year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex. Some roles may require weekend shifts at multiple sites.

Key responsibilities include:

• Lead the effective management, optimisation and continuous improvement of the LMS and related digital learning platforms.
• Use digital learning solutions to support mandatory training compliance and wider workforce development.
• Lead the development of learning and compliance reporting, translating complex data into clear insights for senior leaders, Executive Committees, regulators and other stakeholders.
• Identify and implement system improvements that enhance functionality, user experience and access to learning.
• Drive innovation in technology-enhanced learning, exploring emerging tools including AI and advanced e-learning solutions.
• Work collaboratively with stakeholders to ensure digital learning systems meet current and future organisational needs.
• Ensure digital learning is accessible, inclusive and aligned with the Trust's values and equality, diversity and inclusion commitments.
• Lead the management, development and optimisation of the Learning Management Systems across Chelsea and Westminster and Hillingdon.
• Act as the LMS subject matter expert, ensuring robust system performance, integration, data quality and governance.
• Lead mandatory training compliance reporting, translating complex learning and workforce data into clear insight for senior leaders, committees and regulators.
• Develop and improve digital learning solutions, creating accessible, engaging and user-focused learning experiences.
• Drive digital innovation, including the adoption of AI and emerging learning technologies.
• Lead LMS and digital learning projects, working across teams, suppliers and stakeholders to deliver system and service improvements.
• Manage and develop the Digital Learning and LMS team, ensuring a high-quality, responsive and continuously improving service.