LMS Administrator & Developer

Blue Eskimo; Stafford; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Blue Eskimo is seeking an LMS Administrator and Developer in Staffordshire on a hybrid basis (2 days on site). You will configure, develop and manage our digital learning systems, including LMS/LXP administration, user management and reporting.

Join a collaborative team across L&D and Digital & Technology to optimise learner experiences, support system governance and deliver on the education systems roadmap.

Qualifications

• Proven experience in digital systems administration within an L&D or learning environment.
• Experience configuring and managing digital learning platforms, including an LMS/LXP, ideally Docebo
• Strong attention to detail, with a high level of commitment to data accuracy and integrity.
• Strong analytical skills, with the ability to interpret data and communicate meaningful insight to a range of stakeholders.
• Experience managing user accounts, roles, permissions and learner groups.
• Ability to troubleshoot system issues and identify appropriate solutions, including making minor technical or code changes where required.
• Experience producing reports and using system data to support decision-making.
• Ability to train and support users with varying levels of technical experience.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage multiple projects and priorities simultaneously.
• Experience managing projects involving external suppliers, agencies or technology partners.

Responsibilities

• Take responsibility for the configuration and administration of digital learning systems, including the LMS/LXP, learning community and associated platforms.
• Configure learning resources, content and learner experiences within the LMS, ensuring they align with organisational and learning objectives.
• Manage users, roles, permissions and learner groups across digital learning platforms.
• Use xAPI and Docebo Flow to track and record learning activity, support personalisation and generate meaningful insight into learning impact.
• Identify and resolve system issues, making minor code or configuration changes where appropriate to improve the learner experience.
• Escalate more complex technical issues to external vendors, suppliers or service providers where required.
• Produce regular and ad-hoc reports to support decision-making and monitor key learning and system metrics.
• Provide guidance, training and ongoing support to colleagues using the digital learning systems.
• Support the development and delivery of the education systems roadmap, ensuring system changes and developments are managed effectively alongside available technical and resource capacity.
• Maintain an effective QA and testing process for learning content and digital platform configuration.
• Contribute to the development of system governance, policies, procedures and standards.
• Keep up to date with developments, emerging technologies and best practice across learning systems and digital learning technology.

Skills

LMS administration

Data accuracy

Analytics

User management

Troubleshooting

Reporting

User training

Project management

Vendor management

Education

Degree in a relevant subject

Tools

Docebo

Job description

LMS Administrator & Developer

C£35K Basic Salary

Staffordshire/Hybrid (2 x a week onsite)

We’re working with a leading organisation to recruit an LMS Administrator and Developer to support the effective configuration, development and ongoing management of its digital learning systems. This is a key role within the learning function, working closely with L&D colleagues and wider Digital & Technology teams to ensure that learning platforms and systems are configured effectively, provide a positive learner experience and support the organisation’s wider learning strategy. You’ll act as the key point of contact for digital learning system configuration and implementation, with responsibility spanning LMS/LXP administration, user management, reporting, system optimisation, testing and governance.

Responsibilities

• Take responsibility for the configuration and administration of digital learning systems, including the LMS/LXP, learning community and associated platforms.
• Configure learning resources, content and learner experiences within the LMS, ensuring they align with organisational and learning objectives.
• Manage users, roles, permissions and learner groups across digital learning platforms.
• Use xAPI and Docebo Flow to track and record learning activity, support personalisation and generate meaningful insight into learning impact.
• Identify and resolve system issues, making minor code or configuration changes where appropriate to improve the learner experience.
• Escalate more complex technical issues to external vendors, suppliers or service providers where required.
• Produce regular and ad-hoc reports to support decision-making and monitor key learning and system metrics.
• Provide guidance, training and ongoing support to colleagues using the digital learning systems.
• Support the development and delivery of the education systems roadmap, ensuring system changes and developments are managed effectively alongside available technical and resource capacity.
• Maintain an effective QA and testing process for learning content and digital platform configuration.
• Contribute to the development of system governance, policies, procedures and standards.
• Keep up to date with developments, emerging technologies and best practice across learning systems and digital learning technology.

Skills and experience

• Proven experience in digital systems administration within an L&D or learning environment.
• Experience configuring and managing digital learning platforms, including an LMS/LXP, ideally Docebo
• Strong attention to detail, with a high level of commitment to data accuracy and integrity.
• Strong analytical skills, with the ability to interpret data and communicate meaningful insight to a range of stakeholders.
• Experience managing user accounts, roles, permissions and learner groups.
• Ability to troubleshoot system issues and identify appropriate solutions, including making minor technical or code changes where required.
• Experience producing reports and using system data to support decision-making.
• Ability to train and support users with varying levels of technical experience.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage multiple projects and priorities simultaneously.
• Experience managing projects involving external suppliers, agencies or technology partners.
• A collaborative approach and the ability to work effectively with both technical and non-technical stakeholders.

Education

• Degree in a relevant subject area or equivalent professional experience

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, eLearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers