Learning & Development Apprentice

QTS Group; Preston; Hybrid; GBP 16,000 - 21,000; Full time

Job summary

QTS Group in Preston is seeking a Learning & Development Apprentice to support the design, delivery and administration of training programmes across the business. You will coordinate sessions, assist with materials, and help maintain accessible learning experiences for all employees.

You will work closely with HR and site managers to track learner progress, keep the LMS up to date, and provide timely responses to learning queries.

Qualifications

• Experience in an administrative or coordination role, ideally within HR, L&D, or Organisational Development.
• Strong organisational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with confidence engaging at all levels.
• High attention to detail and accuracy in data entry, reporting, and documentation.

Responsibilities

• Coordinate and administer internal and external training programmes, including leadership and business skills development.
• Support the design, preparation, and delivery of learning materials, presentations, workshops, and digital resources.
• Ensure learning sessions are effectively organised, learner‑focused, and accessible, supporting both face‑to‑face and blended learning approaches.
• Act as a key point of contact for learners, facilitators, managers, and training providers to ensure smooth delivery of learning interventions.
• Assist with the coordination of apprenticeship and graduate programmes, liaising with training providers and internal stakeholders.
• Track learner progress ensuring accurate and up‑to‑date records.
• Maintain and update the Learning Management System (LMS) and related records, ensuring content and learner data is current, accurate, and user‑friendly.
• Monitor attendance, completion, and compliance data, supporting organisational reporting requirements.
• Act as a positive and proactive liaison between HR, site teams, managers, and external providers.
• Respond to learning and development queries from employees and managers in a timely and professional manner.

Skills

Administrative coordination

Time management

Communication skills

Attention to detail

Education

GCSEs English & Maths

Job description

Role and responsibilities:

The Learning & Development Apprentice reporting to the Senior Learning & Development Business Partner shall have at a minimum:

• Coordinate and administer internal and external training programmes, including leadership and business skills development.
• Support the design, preparation, and delivery of learning materials, presentations, workshops, and digital resources.
• Ensure learning sessions are effectively organised, learner‑focused, and accessible, supporting both face‑to‑face and blended learning approaches.
• Act as a key point of contact for learners, facilitators, managers, and training providers to ensure smooth delivery of learning interventions.
• Assist with the coordination of apprenticeship and graduate programmes, liaising with training providers and internal stakeholders.
• Track learner progress ensuring accurate and up‑to‑date records.
• Maintain and update the Learning Management System (LMS) and related records, ensuring content and learner data is current, accurate, and user‑friendly.
• Monitor attendance, completion, and compliance data, supporting organisational reporting requirements.
• Act as a positive and proactive liaison between HR, site teams, managers, and external providers.
• Respond to learning and development queries from employees and managers in a timely and professional manner.

Preferred Qualifications:

• GCSEs (or equivalent) in English and Maths.
• Experience in an administrative or coordination role, ideally within HR, L&D, or Organisational Development.
• Strong organisational and time‑management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with confidence engaging at all levels.
• High attention to detail and accuracy in data entry, reporting, and documentation.

QTS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identify or expression, sexual orientation, national origin, genetics, disability or age.