Learning and Development Apprentice

Bath and North East Somerset Council; Keynsham; Hybrid; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Laptop provided

Job summary

Bath and North East Somerset Council is seeking a Learning and Development Apprentice to support a range of learning activities, coaching and digital skills delivery. You will spend one day a week on the apprenticeship and work with an apprenticeship coordinator and college assessor.

You will need Level 2 Maths and English and will progress to a Level 3 Business Administration Apprenticeship over two years, with flexible locations including home working.

Qualifications

• Willing to complete a Level 3 Business Administration Apprenticeship.
• Experience using IT packages to produce emails, letters and slides.
• Ability to record information accurately and analyse data.
• Maintain confidentiality in line with policies.

Responsibilities

• Support a range of learning and development activities.
• Assist with coaching, mentoring and digital skills initiatives.
• Create and maintain eLearning content and PowerPoint slides.
• Record and organise data and learning records in the LMS.
• Coordinate resources and arrange meetings/events.
• Support staff engagement and management development activities.

Skills

IT skills

PowerPoint

Communication

Education

Level 2 Maths & English

Tools

LMS

PowerPoint

Job description

About the Team

The Safety, Wellbeing and Development service supports council staff and managers with learning and development, personal and organisational development and health, safety and wellbeing. As a Learning & Development Apprentice will work collaboratively as part of a wider team to support the various areas of the Safety, Wellbeing and Development service.

About the Role

The role includes supporting a range of learning and development activities, alongside coaching and mentoring, digital skills, health, safety and wellbeing, staff engagement and management development.

As a Learning and Development Apprentice, you will:

• Confidently use a range of IT packages and systems.
• Create PowerPoint slides.
• Record financial information.
• Capture and analyse data.
• Maintain learning records in a Learning Management System.
• Create eLearning content.
• Produce and maintain accurate records and documents, including emails, letters and digital files.
• Handle confidential information in line with organisational policies and procedures.
• Communicate clearly and effectively in person, by telephone, in writing and through digital platforms, responding to learning related requests and queries.
• Manage your time and priorities effectively to meet deadlines, while managing colleagues’ expectations positively and setting a good example in the workplace.
• Coordinate resources, including equipment and training facilities.
• Organise meetings and events.
• Record notes and action logs where needed.
• Manage logistics for trainers and learners.
• Show initiative in developing your own skills and behaviours while supporting others to develop theirs.
• Adapt effectively to changing priorities in your own work and across the wider organisation.

You must have, or be willing to complete, a Level 2 qualification in Maths and English and will complete a Level 3 Business Administration Apprenticeship over a period of two years. You will spend one day each week working on your apprenticeship and will work closely with the apprenticeship coordinator and college assessor.

About You

If you are looking to step into the varied and exciting world of Safety, Wellbeing and Development, are keen to work as part of a varied and passionate team and have experience in the following areas, we would be interested in receiving your application:

• Skilled in the use of IT packages and systems to produce emails and letters, create PowerPoint slides, update and review databases, record information and provide accurate data analysis.
• Able to produce accurate records and documents including emails, digital files, reports and confidential information.
• Demonstrate excellent communication skills, whether face to face, on the telephone, in writing or on digital platforms, using the most appropriate channel to communicate effectively.
• Able to manage priorities and time to successfully meet deadlines and positively manage the expectations of colleagues at all levels.
• Experience coordinating resources and logistics, including equipment and training facilities, organising meetings and events, and recording notes and action logs.
• Takes initiative to develop own and others’ skills and behaviours.
• Above all, you will have a flexible attitude and mindset and be prepared to support your colleagues in all areas of the business.

What We Can Offer You

We offer time and location flexibility, support for your ongoing professional and personal development and the opportunity to work on cross-service projects. You will be provided with a laptop and will be expected to work in a variety of locations, including working from home.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Safeguarding Statement

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.