Learning and Development Coordinator

Gravita Business Services Ltd.; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading accounting firm in Greater London is seeking a Learning and Performance Specialist to enhance learning initiatives using innovative techniques, including AI tools. This role involves designing engaging experiences and maintaining the Learning Management System. Successful candidates will have strong instructional design skills, be familiar with digital learning tools, and demonstrate excellent communication abilities. The firm offers hybrid working arrangements and supports ongoing personal development for its employees.

Benefits

Flexible working hours

Development support

Collaborative work environment

Qualifications

• Proven experience in learning and development roles.
• Strong understanding of adult learning theory and instructional design.
• Confident in using AI tools for content creation.

Responsibilities

• Design and deliver engaging learning experiences.
• Optimize the Learning Management System for better engagement.
• Monitor and report on training metrics for impact assessment.

Skills

Instructional design

Digital tools (Articulate Storyline, Rise)

Communication

Analytical skills

Project management

Tools

Learning Management Systems

AI tools

Job description

We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.

We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.

Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting.

The Role

The Learning and Performance Specialist plays a critical role in ensuring the smooth delivery, administration, and effectiveness of the organisation’s learning and performance programs. This role manages the learning and performance technology ecosystem, coordinates training activities, maintains accurate records, and supports the creation of high-quality learning and performance development materials.

A key component of this role is exploring AI tools to streamline processes, enhance content creation, support learner experience, and improve overall operational efficiency. The ideal candidate is detail-oriented, digitally and data confident and able to manage projects.

Key Responsibilities:

• Support in the design and delivery of engaging learning experiences using various formats, including workshops, e-learning, and on-the-job training.
• Optimise and curate Gravita’s Learning Management System (LMS) in partnership with Compliance to enable self-paced learning- maximise engagement with the platform.
• Support in the design and delivery of effective on-boarding programmes.
• Support in the management and co-ordination of the performance development cycle, including support for goal setting, development planning and performance check-in’s, optimising the HRIS, Bob Talent module to enable this.
• Monitor and report on training metrics to assess the impact on employee performance and business results.
• Work with Compliance to ensure we meet our regulatory requirements for CPD.
• Assist facilitators, vendors, and internal trainers with materials and logistics.
• Create and update learning materials including:
  • slide decks
  • learner guides and job aids
  • templates
  • short e-learning modules (e.g., Articulate Rise)
• Use AI tools (e.g., generative AI for drafts, scripts, imagery, or quiz creation) to accelerate production while maintaining accuracy and tone.
• Support subject matter experts in transforming technical knowledge into clear, engaging content.
• Review content for quality, consistency, accessibility, and brand alignment.

Qualifications, Knowledge & Experience:

• Experience in a learning and development role, with a solid understanding of instructional design, adult learning theory and learning science.
• Ability to design engaging learning using digital tools such as Articulate Storyline or Rise, alongside video or animation platforms.
• Familiarity with learning management systems and data-driven evaluation to assess impact and refine learning and performance interventions.
• Experience conducting learning needs analysis and recommending solutions beyond training, including process, tools and ways of working.
• Confident using AI tools to improve content creation, workflow efficiency and quality, with a strong commitment to responsible and accurate use.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across teams.
• Strong analytical, organisational and problem-solving skills, with attention to detail and an understanding of project management fundamentals.

Your Career with Gravita

When you join Gravita, we’ll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.

We’ll work with you to build a progression plan to outline how you’ll grow at our company and everything we’ll do to help you get there. We’re also passionate about learning and development, to help you focus on your future.

The Nitty Gritty

• Our standard working week is a 37.5-hour week on a hybrid basis.
• Core working hours are 10am - 4pm Monday to Friday.
• Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
• Your development won’t be forgotten, our development support is extraordinary for a firm of our size.
• It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).