Learner Engagement Officer

CIPS; Peterborough; Hybrid; GBP 36,000 - 42,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private medical insurance (BUPA)

Pension scheme

Life assurance (4x salary)

Bonus scheme (non-contractual)

On-site restaurant and gym

Job summary

The Chartered Institute of Procurement & Supply (CIPS) in Peterborough is seeking a Learner Engagement Officer to design and coordinate an engaging programme for learners, manage an annual calendar of events, and work with Marketing, Apprenticeships and Delivery teams to promote activities.

You will facilitate learner focus groups, gather insights on learner experiences and wellbeing, produce engaging Learner Voice communications, and compile feedback for stakeholders to support inspections and

Qualifications

• Experience in learner engagement, education, training or customer-facing roles.
• Knowledge of apprenticeship programmes or vocational learning environments.
• Ability to analyse data and produce reports using tracking or project management tools like Asana.
• Strong communication and stakeholder engagement skills; collaborative and proactive.
• Commitment to inclusion and learner-centred practice.

Responsibilities

• Coordinate an exciting programme of learner engagement activities and guest speakers while maintaining an annual calendar of engagement events.
• Design and facilitate learner focus groups (face-to-face sessions) and extract insights on learner experiences and wellbeing.
• Produce engaging Learner Voice communications for learners and feedback reports for internal stakeholders.
• Support Ofsted inspections, audits and quality assurance activity, while upholding safeguarding.

Skills

Learner engagement

Events coordination

Stakeholder engagement

Data analysis

Inclusion

Tools

Asana

Job description

Learner Engagement Officer

£36,000 - £42,000 | Permanent | 35 hours a week | Westpoint, Peterborough PE2 6FZ, UK (Hybrid) | Full-time | Global Organisation

Make a Difference to Learners Around the World

We're looking for a passionate and organised Learner Engagement Officer to help us create an outstanding learner experience and ensure the learner voice remains at the heart of everything we do.

We support individuals and organisations in developing the skills and knowledge needed to drive positive change through procurement and supply. With more than 70,000 members globally and a Royal Charter, we are committed to promoting excellence, ethics and professional standards across the procurement profession.

About us

The Chartered Institute of Procurement & Supply (CIPS) is the world's leading professional body for procurement and supply, with over 70,000 members worldwide.

With a Royal Charter, we're driven by a clear purpose: to raise standards, build capability, and support ethical, high-performing supply chain professionals globally.

What you'll be doing

You will be co-ordinating an exciting programme of learner engagement activities and guest speakers while maintaining an annual calendar of engagement events. To do this, you will work with our Marketing, Apprenticeships and Delivery teams to promote events and maximise participation.

You will be able to design and facilitiate learner focus groups, including face-to-face sessions and then use these sessions to gather insight into learner experiences, wellbeing and sense of belonging. From this, you will produce engaging "Learner Voice" communications for our Learners.

From these events, you will gather and review event feedback and use this data to provide insightful feedback reports for internal stakeholders. This information is critical to maintain for evidence and required for compliance.

In this role, you will also support Ofsted inspections, audits and quality assurance activity, while promoting and upholding safeguarding.

What we're looking for

• A passion for delivering an exceptional learner experience based on previous experience working in a learner engagement, education, training or customer-focused environment and coordinating events or stakeholder engagement activities.


• Knowledge of apprenticeship programmes or vocational learning environments coupled with an understanding of Ofsted requirements, quality assurance or compliance frameworks.


• The ability to analyse data and produce reports from the learner data gained and experience using tracking or project management systems such as Asana or similar.


• Strong stakeholder engagement and communication skills alongside a collaborative and proactive approach.


• And a commitment to inclusion and learner-centred practice.

What you'll get - an array of benefits, including

• 25 days holiday + bank holidays


• Private medical insurance (BUPA)


• Pension scheme


• Life assurance (4x salary)


• Bonus scheme (non-contractual)


• On-site restaurant and other great facilities including a gym.