Learner Coach - Blackwood

Itec Skills and Employment; Blackwood; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35-hour work week

Discounts for retail and gym

Profit-sharing scheme

Life insurance

Employee of the month awards

Length of service recognition

Job summary

Itec is seeking a Learning Coach to provide end-to-end pastoral care and structured support to all learners on the JGW+ programme. You will manage a caseload, deliver induction sessions, and ensure learners understand the provision and outcomes.

With safeguarding responsibilities, strong interpersonal skills, and a commitment to helping young people overcome barriers, you will engage with Careers Wales and other partners to support referrals and successful progression.

Qualifications

• Experience of working with vulnerable learners.
• Experience of working with unemployed young people.
• Safeguarding and Prevent experience.

Responsibilities

• Provide pastoral care and wellbeing support to all learners.
• Manage a caseload and participate in regular caseload reviews with line manager.
• Identify learner personal support needs and coordinate with internal teams.
• Be the point of contact for safeguarding issues and update My Concern accordingly.
• Develop relationships with Careers Wales to support referrals.
• Conduct learner interviews and inductions, ensuring learners understand the programme.

Skills

Pastoral care

Safeguarding experience

Interpersonal skills

Caseload management

Education

Learning Coach L4 Qualification

Job description

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

To provide end to end structured support and guidance to all Learners, ensuring the attainment of positive sustained outcomes by providing a variety of interventions throughout their journey on JGW+.

Your Impact

• Responsible for the pastoral care and wellbeing support of all learners.
• Accountable for effective management of a caseload of learners. Actively taking part in frequent caseload reviews to discuss all learners with line manager
• Responsible for the identification of learner personal support needs
• Responsible for being point of contact for all safeguarding issues, updating My Concern in a timely manner, making external safeguarding referrals as required and complying with the Company’s safeguarding policies and procedures.
• Responsible for maintaining and growing the relationship with Careers Wales (CW) to support referrals on to traineeship programmes.
• Responsible for conducting learner interviews and inductions including, meeting and greeting all learners, completing and checking all relevant documentation, delivering structured induction session and making sure all learners have a clear understanding of the provision and programme.
• Accountable for reviewing all relevant paperwork identifying any additional learning needs, for example childcare, 1-2-1, counselling and notify relevant departments, ensuring accurate records are recorded within the learner file.

What are we looking for?

• Experience of working with vulnerable learners
• Experience of working with unemployed young people
• Learning Coach L4 Qualification or willing to working towards
• Safeguarding and Prevent experienceli>
• Good interpersonal skills
• Ability to engage with young learners to motivate and inspire them to overcome barriers and achieve goals.

Desirable

• Social work or youth worker experience or qualifications
• IAG Qualification level 3 as a minimum or working towards
• Full clean driving license with use of vehicle.

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, a 35-hour work week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.