Learner Support & Wellbeing Coach

Itec Skills and Employment; Blackwood; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

30 days annual leave

Health care scheme

35-hour work week

Discounts for retail and gym

Profit-sharing scheme

Life insurance

Employee of the month awards

Length of service recognition

Job summary

Itec is seeking a Learning Coach to provide end-to-end pastoral care and structured support to all learners on the JGW+ programme. You will manage a caseload, deliver induction sessions, and ensure learners understand the provision and outcomes.

With safeguarding responsibilities, strong interpersonal skills, and a commitment to helping young people overcome barriers, you will engage with Careers Wales and other partners to support referrals and successful progression.

Qualifications

• Experience of working with vulnerable learners.
• Experience of working with unemployed young people.
• Safeguarding and Prevent experience.

Responsibilities

• Provide pastoral care and wellbeing support to all learners.
• Manage a caseload and participate in regular caseload reviews with line manager.
• Identify learner personal support needs and coordinate with internal teams.
• Be the point of contact for safeguarding issues and update My Concern accordingly.
• Develop relationships with Careers Wales to support referrals.
• Conduct learner interviews and inductions, ensuring learners understand the programme.

Skills

Pastoral care

Safeguarding experience

Interpersonal skills

Caseload management

Education

Learning Coach L4 Qualification

Job description

Itec is seeking a Learning Coach to provide end-to-end pastoral care and structured support to all learners on the JGW+ programme. You will manage a caseload, deliver induction sessions, and ensure learners understand the provision and outcomes.

With safeguarding responsibilities, strong interpersonal skills, and a commitment to helping young people overcome barriers, you will engage with Careers Wales and other partners to support referrals and successful progression.