Lead Waiter: Service Leader & Team Mentor

Ivy Restaurants Ltd; Guildford; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Staff discount

Career development program

Holiday allowance

Minimum 20 hours guaranteed

Gift and staff rewards

Job summary

The Ivy Collection is seeking a dynamic Head Waiter to join our team in the UK. You will be responsible for commanding a section during service, taking orders, and delivering exceptional guest experiences with a professional bill service.

You will lead and support a team of waitstaff, ensuring high standards of service under pressure, while contributing to a positive, inclusive dining environment.

Qualifications

• 1+ years’ experience in this role or similar, with proven service excellence.
• Strong leadership and ability to motivate a team.
• Exceptional guest service and communication skills.

Responsibilities

• Control a section during service and take food orders.
• Provide a professional bill service.
• Direct and motivate a team of Commis Waiters and support their welfare and development.

Skills

Head waiter experience

Team leadership

Customer service

Under pressure

Job description

The Ivy Collection is seeking a dynamic Head Waiter to join our team in the UK. You will be responsible for commanding a section during service, taking orders, and delivering exceptional guest experiences with a professional bill service.

You will lead and support a team of waitstaff, ensuring high standards of service under pressure, while contributing to a positive, inclusive dining environment.