Head Waiter

Ivy Restaurants Ltd; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Industry pay

Management Career Development Program

Extra holiday allowance (up to 5 days)

50% staff discount for you and up to 3

Gift vouchers for career anniversaries

Refer and Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is looking for a Head Waiter to join our team. You will manage a service section, take orders, and ensure excellent guest experiences while guiding a team of Commis Waiters to deliver the highest standards.

Candidates should have at least 1+ years in this role, be solution-driven, and thrive under pressure. The Ivy Collection is an equal opportunity employer, valuing diversity and inclusion across all restaurants.

Qualifications

• At least 1+ years’ experience in this role.
• Solution-oriented and able to work well under pressure.
• Professional approach to service excellence and a strong team spirit.

Responsibilities

• Control a section during service, take food orders, serve guests and provide a professional bill service.
• Direct and motivate a team of Commis Waiters and support their welfare, safety, and development.

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

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We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter

Will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.