Lead Waiter & Service Team Leader

The Ivy Collection; United Kingdom; On-site; GBP 16,531 - 22,041; Part time

Benefits offered by this job

Staff discount

Birthday day off

Career development program

Guaranteed minimum 20 hours

Job summary

The Ivy Collection is seeking an enthusiastic team member to join our service team. You will manage a section during service, take food orders, serve guests, and ensure a professional bill service, while upholding high standards of hospitality.

With at least 1 year in a similar role, you are solution‑driven, handle pressure with composure, and contribute to a friendly, professional dining experience for guests and colleagues alike.

Qualifications

• At least 1 year in a similar role.
• Solution‑driven and able to work well under pressure.
• Professional approach to service excellence and a team player.

Responsibilities

• Take food orders, serve guests, and provide a professional bill service.
• Direct and motivate a team of Commis Waiters, ensuring welfare, safety and development.

Skills

Customer service

Teamwork

Calm under pressure

Job description

The Ivy Collection is seeking an enthusiastic team member to join our service team. You will manage a section during service, take food orders, serve guests, and ensure a professional bill service, while upholding high standards of hospitality.

With at least 1 year in a similar role, you are solution‑driven, handle pressure with composure, and contribute to a friendly, professional dining experience for guests and colleagues alike.