Lead Waiter — Elevate Service & Team Leadership

Butlers Wharf Chop House & Tavern; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discounted dining

Real-time earnings access

Wellness support

Healthy meals on shift

Awards & recognition

Training & development

Holiday entitlement

Volunteer day

Referral program

Job summary

Butlers Wharf Chop House & Tavern in London is seeking a charismatic Head Waiter/Waitress to lead our front-of-house team. You will be the face of the restaurant, delivering warm hospitality, guiding junior staff, and ensuring exceptional dining experiences for every guest.

Based at 36E Shad Thames, London SE1 2YE, you will use your knowledge of food, service and wine to elevate guest experiences. We offer industry-leading pay, a 50% staff dining discount, wellness support, ongoing training, and

Qualifications

• Proven experience in hospitality service.
• Strong communication and guest relations.
• Ability to lead a team in a busy restaurant.

Responsibilities

• Lead the front-of-house team to deliver exceptional dining experiences.
• Be the face of Butlers Wharf Chop House & Tavern and guide junior staff.
• Utilize knowledge of food, service, and wine to elevate guest satisfaction.

Skills

Guest service

Team leadership

Wine knowledge

Job description

Butlers Wharf Chop House & Tavern in London is seeking a charismatic Head Waiter/Waitress to lead our front-of-house team. You will be the face of the restaurant, delivering warm hospitality, guiding junior staff, and ensuring exceptional dining experiences for every guest.

Based at 36E Shad Thames, London SE1 2YE, you will use your knowledge of food, service and wine to elevate guest experiences. We offer industry-leading pay, a 50% staff dining discount, wellness support, ongoing training, and