Shift Supervisor — Flexible Hours, £13.55/hr, 30% Discount

EG Group; Long Lee; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

Starbucks 30% Discount on food, drinks

Quarterly Bonus Incentive

Free beverage on every shift

Wellbeing and health resources

Job summary

EG Group is seeking a Starbucks Shift Supervisor in Keighley. You will lead a team, ensure product freshness and outstanding customer service while managing shifts in the Store Manager’s absence.

You’ll train colleagues, maintain store standards, and support smooth operations in a fast-paced retail environment. Flexibility is essential, with minimum 8 hours per week and shifts that may include mornings, evenings and weekends.

Qualifications

• Previous supervisory experience is preferred.
• Experience in hospitality, retail or customer-focused environment.
• Passion for delivering excellent customer service and great experiences.
• Confidence to lead, motivate and support a team in a fast-paced environment.
• Willingness to learn, develop and take the next step in your career.

Responsibilities

• Lead and supervise daily operations, delegating tasks and motivating colleagues.
• Create exceptional customer experiences by delivering outstanding service.
• Assist Store Manager with stock control, ordering, banking and administration.
• Champion food safety and store cleanliness to maintain high standards.
• Maintain inviting, well-presented store environments for customers and staff.
• Lead by example and step in during busy periods to keep operations running smoothly.
• Prepare beverages and food to brand standards with consistency.

Skills

Leadership

Customer service

Team motivation

Communication

Decision making

Job description

EG Group is seeking a Starbucks Shift Supervisor in Keighley. You will lead a team, ensure product freshness and outstanding customer service while managing shifts in the Store Manager’s absence.

You’ll train colleagues, maintain store standards, and support smooth operations in a fast-paced retail environment. Flexibility is essential, with minimum 8 hours per week and shifts that may include mornings, evenings and weekends.