Lead Shift Supervisor | Flexible Hours | 30% Discount

EG Group; Manchester; Presencial; GBP 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

EG Cares Benefits & Rewards Platform

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Free beverage on every shift

Career progression and learning

Wellbeing and support services

Resumo da oferta

EG Group in Manchester is seeking a Shift Supervisor to lead a fast-paced team and ensure top-quality service, product freshness, and smooth daily operations. You will supervise shifts, support the Store Manager, and foster a customer-friendly environment.

The role involves beverage preparation, maintaining store standards, and guiding colleagues to deliver great results every day. Previous supervisory experience is preferred, with opportunities for growth and a focus on customer experience.

Qualificações

• Lead and inspire the team to deliver great results
• Create exceptional customer experiences and drive service quality
• Support smooth store operations and stock control

Responsabilidades

• Lead and supervise daily operations, delegate tasks, and motivate colleagues
• Create welcoming customer experiences and help shoppers discover products
• Assist the Store Manager with stock control, ordering, banking, and administration
• Champion quality and safety through food preparation and store cleanliness
• Keep the store inviting and well-presented for customers and team
• Lead by example during busy periods and step in to maintain operations
• Prepare coffee, food, and beverages to brand standards with consistency

Conhecimentos

Leadership

Communication

Organisational skills

Customer service

Descrição da oferta de emprego

EG Group in Manchester is seeking a Shift Supervisor to lead a fast-paced team and ensure top-quality service, product freshness, and smooth daily operations. You will supervise shifts, support the Store Manager, and foster a customer-friendly environment.

The role involves beverage preparation, maintaining store standards, and guiding colleagues to deliver great results every day. Previous supervisory experience is preferred, with opportunities for growth and a focus on customer experience.