Lead Server & Floor Maestro - Italian Dining

DineForm; Greater London; Presencial; GBP 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company pension

Discounted or free food

Employee discount

Flexible schedule

Sick pay

Descripción de la vacante

DineForm is seeking a Head Server to lead the floor at Figo Stratford, spearheading service with energy and hands-on leadership. You will guide the front-of-house team, manage guest flow, and ensure memorable guest journeys in a bustling, Italian-inspired setting.

Ideal candidates bring experience from busy restaurants, a passion for hospitality, and a readiness to upsell and train staff. This full-time, in-person role supports a dynamic restaurant group with growth opportunities and employee

Formación

• Proven experience in a busy, fast-paced restaurant.
• Previous experience as Head Server or Supervisor preferred.
• Passion for Italian food, hospitality, and guest experience.
• Strong leadership and communication skills.
• Flexible to work evenings and weekends.

Responsabilidades

• Lead and support the front-of-house team during service.
• Manage the floor, table allocations, and guest flow effectively.
• Deliver exceptional service and ensure high guest satisfaction.
• Upsell menu items, drinks, and specials.
• Handle guest feedback and resolve issues professionally.
• Train and support team members to maintain service standards.
• Ensure food safety and hygiene standards are consistently met.
• Work closely with the kitchen and bar teams for smooth operations.
• Manage opening and closing duties.

Conocimientos

Leadership

Communication

Hospitality

Calm under pressure

Descripción del empleo

DineForm is seeking a Head Server to lead the floor at Figo Stratford, spearheading service with energy and hands-on leadership. You will guide the front-of-house team, manage guest flow, and ensure memorable guest journeys in a bustling, Italian-inspired setting.

Ideal candidates bring experience from busy restaurants, a passion for hospitality, and a readiness to upsell and train staff. This full-time, in-person role supports a dynamic restaurant group with growth opportunities and employee