Five-Star Floor Manager: Guest Experience Lead

Upmarket Leisure; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Uniform allowance

Career progression

Opportunities to travel

Job summary

Upmarket Leisure is hiring a guest services professional to uphold five-star hospitality in a vibrant Italian-inspired setting. You will enhance guest experiences, respond to requests, and work with a supportive team through comprehensive training.

Develop your food and beverage knowledge, follow safety standards, and contribute to strong service audits while enjoying opportunities to travel and clear career progression.

Responsibilities

• Maintain excellent service standards.
• Maintain excellent service standards.
• Apply food and beverage knowledge effectively.
• Collaborate with other departments to support smooth operations.
• Contribute to strong performance audit results.
• Follow all health and safety policies.
• Support and exceed team targets.

Job description

Upmarket Leisure is hiring a guest services professional to uphold five-star hospitality in a vibrant Italian-inspired setting. You will enhance guest experiences, respond to requests, and work with a supportive team through comprehensive training.

Develop your food and beverage knowledge, follow safety standards, and contribute to strong service audits while enjoying opportunities to travel and clear career progression.