General Manager

DineForm; Greater London; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Discounted or free food

Job summary

FIGO Restaurant in East London is seeking a General Manager to lead the team, oversee day-to-day operations, and maintain the highest standards of service for a high-volume Italian dining venue.

The role requires 3–5 years of GM experience in hospitality, a hands-on leadership approach during peak hours, strong organizational skills, and a passion for delivering exceptional guest experiences. In-person, full-time, with a salary of £40k–£45k per year. Discounts on food are provided.

Qualifications

• Minimum 3–5 years in a General Manager role in hospitality.
• Hands-on leader capable of active involvement in peak service.
• Strong organizational skills to plan and execute under pressure.
• Passion for Italian cuisine and high service standards.
• Excellent communication and interpersonal skills.

Responsibilities

• Operational Leadership: be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience.
• Team Management: motivate, develop, and inspire the team, fostering a positive and collaborative work environment.
• Rota Productivity: strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity.
• Customer Experience: maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism.
• Performance Monitoring: track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement.

Skills

Leadership

Team management

Operational oversight

Planning & scheduling

Guest experience

Job description

General Manager Figo Leyton

FIGO Restaurant is East London's premier Italian dining destination, proudly rated as the best Italian restaurant in the area since opening in 2019. We serve authentic, high-quality Italian cuisine with exceptional service in a vibrant and welcoming atmosphere. With 150 covers indoors, we cater to high volumes of diners daily, especially during peak hours, where our service excellence truly shines.

The Role

We are looking for an experienced and dynamic General Manager to lead our team and ensure the continued success of our restaurant. As the General Manager, you will be the driving force behind the smooth day-to-day operations, maintaining our high standards, and fostering an environment where both staff and customers thrive.

Key Responsibilities

• Operational Leadership: Be actively present on the restaurant floor during busy hours to oversee operations and ensure a seamless guest experience.
• Team Management: Motivate, develop, and inspire the team, fostering a positive and collaborative work environment.
• Rota Productivity: Strategically plan and monitor staff schedules to ensure efficiency, cost-effectiveness, and optimal productivity.
• Customer Experience: Maintain and elevate our reputation by ensuring exceptional service and addressing customer needs with care and professionalism.
• Performance Monitoring: Track and analyze KPIs, including sales, customer feedback, and team performance, to drive continuous improvement.

What We’re Looking For

• A minimum of 3-5 years of experience in a similar General Manager role within the hospitality industry, preferably in high-volume restaurants.
• A hands-on leader who thrives in a fast-paced environment and enjoys being actively involved in service during peak times.
• Strong organizational skills with the ability to plan and execute effectively under pressure.
• Passionate about Italian cuisine and committed to delivering the highest standards of service.
• A team player with excellent communication and interpersonal skills, ready to boost team morale and cultivate a strong team spirit.

Why Join Us?

At FIGO, we offer more than just a role; we offer the opportunity to be part of a family that values excellence, innovation, and collaboration. Join us and lead a dedicated team in providing memorable dining experiences in East London's best Italian restaurant.

Please note that this Job do not provide VISA Sponsorship.

Job Details

• Experience: Required.
• Employment: Full-time.
• Salary: £40,000 - £45,000 yearly.
• Starting time: Immediate start!
• Job Type: Full-time.
• Benefits: Discounted or free food.
• Experience: General Manager: 3 years (required).
• Work Location: In person.

About DineForm: Dineform is a dynamic hospitality group managing Figo Stratford, Figo Leyton, Mirella Leytonstone, Hera Stratford, Fano Stratford, Bella Vita Broadway and Pivaz, delivering quality dining and memorable guest experiences.