Floor Manager - Lead Service & Team Excellence

Harri; Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Free Meals on Duty

50% Staff Discount

Refer a Friend

Elevate Training Academy

Volunteering Days

Squadra App

Legal and Financial Advice

Colleague of the Month

San Carlo Awards

Global Opportunities

Best in Class Pension

Job summary

San Carlo Haleare in Manchester is seeking a Floor Manager to lead daily operations, ensure service excellence, and manage a motivated team across shifts. You will delegate tasks, recruit, monitor staffing, and uphold high standards of hospitality in a busy Italian restaurant.

The ideal candidate has 2+ years in a similar role, strong communication, meticulous attention to detail, and the ability to work independently with good judgement to keep service smooth and guest satisfaction high.

Qualifications

• 2 year's experience in a similar role.
• Team management experience.
• Excellent communication skills.
• Meticulous attention to detail, highly organised and capable of handling multiple tasks.
• A proactive self-starter who can work independently with good judgement and minimal direction.

Responsibilities

• Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
• Assist in the recruitment for new employees for the restaurant.
• Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
• Ensure delivery of high standard of service at all times.
• Support employee performance and encourage to an acceptable standard.
• Assist and support training and development of all employees.
• Deal effectively with customer complaints

Skills

Team management

Communication skills

Attention to detail

Proactive

2+ years experience

Job description

San Carlo Haleare in Manchester is seeking a Floor Manager to lead daily operations, ensure service excellence, and manage a motivated team across shifts. You will delegate tasks, recruit, monitor staffing, and uphold high standards of hospitality in a busy Italian restaurant.

The ideal candidate has 2+ years in a similar role, strong communication, meticulous attention to detail, and the ability to work independently with good judgement to keep service smooth and guest satisfaction high.