Lead Security Officer

Wilson James; Sunbury-on-Thames; On-site; GBP 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Annual leave 5.6 wks

Lifestyle benefits

Learning & development

Health & wellbeing

Online GP

Retail Discounts

Career progression

Cycle to work

Uniform provided

Job summary

Wilson James is seeking a professional Leading Officer to supervise security operations at Sunbury-on-Thames. You will manage the security control room, monitor CCTV and access systems, and ensure a safe environment for staff and visitors.

This full-time role includes a 42-hour week with 4 on 4 off shifts, daytime and night coverage, and a competitive hourly rate of £17.42. You will deliver excellent customer service while maintaining high standards of safety.

Qualifications

• Valid SIA Licence required for the role.
• Valid CCTV Licence required.
• Experience in security operations or control room.
• Experience using CCTV and access control systems.
• Strong communication and incident management skills.
• Reliable and customer-focused professional.

Responsibilities

• Supervise day-to-day operation of the security control room.
• Monitor CCTV, access control, and reception security systems.
• Conduct regular patrols and inspections across the site.
• Control site access and prevent unauthorised entry.
• Respond to incidents, alarms, and emergencies.
• Investigate and report security breaches and site defects.
• Maintain records and communicate incidents to management and emergency services.
• Deliver professional, courteous customer service.

Skills

SIA Licence

CCTV Licence

Security ops exp

Team supervision

Communication skills

Job description

Leading Officer

Permanent
Location: Sunbury-on-Thames
Hours: Full time, 42 hours a week, 4 on, 4 off, days 07:00 - 19:00 and nights 19:00 - 07:00
Pay: £17.42 ph

Join Our Team as a Leading Officer!

We are looking for a professional and proactive Leading Officer to join our security team. You will play a key role in maintaining a safe and secure environment, supervising security operations, responding to incidents, and delivering excellent customer service to staff, visitors, and contractors.

• About the Role:
• Supervise the day-to-day operation of the security control room and security team resources.
• Monitor and operate CCTV, access control, and reception security systems.
• Conduct regular security patrols and inspections across the site.
• Control site access and prevent unauthorised entry to the premises.
• Respond promptly and effectively to security incidents, alarms, and emergencies.
• Investigate and report security breaches, suspicious activity, and site defects.
• Maintain accurate records and communicate incidents to management and emergency services when required.
• Deliver a professional, courteous, and customer-focused service at all times.

Why Join Us?

• Annual leave entitlement of 5.6 weeks.
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to Work scheme

What we are looking for:

• Valid SIA Licence (Security Guarding, Door Supervision or equivalent as required for the role).
• Valid CCTV Licence.
• Previous experience within a security operation or control room environment.
• Experience operating CCTV and access control systems.
• Strong communication skills with the ability to build positive relationships with colleagues, customers, and visitors.
• Ability to remain calm, alert, and make effective decisions during incidents and emergencies.
• Good observational skills with the ability to identify and report risks and security concerns.
• Reliable, professional, and committed to maintaining high standards of safety and customer service.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.