Lead Salesforce AI & Agentforce Architect

UniHomes.co.uk; Sheffield; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Great Place to Work

Living Wage

Office in Sheffield City Centre

Healthcare scheme

Breakfast provided

Job summary

UniHomes.co.uk in Sheffield is recruiting a Lead Salesforce Implementation Specialist to own Agentforce end-to-end as Sales Cloud evolves into an agentic platform. You will report to the Head of CRM and guide governance, design, and adoption across Sales and Service while growing a small team.

You will collaborate with the Salesforce Architect and AI Product Manager to align Agentforce with the broader AI stack, champion AI responsibly, and drive measurable improvements in speed and customer

Qualifications

• Proven hands-on experience designing, building and shipping Agentforce or comparable Salesforce AI capabilities.
• Strong Salesforce administration foundations; Salesforce Certified Administrator preferred, Agentforce Specialist or equivalent strongly preferred.
• Practical experience with Salesforce development (Apex, Flows, Lightning) and AI tooling (prompt design, RAG, evaluation).
• Comfortable owning a workstream end-to-end - design, build, governance, adoption and reporting.

Responsibilities

• Own the Agentforce roadmap - what we build, in what order, and how it integrates with the rest of our Salesforce footprint and our AI stack.
• Lead the design and build of Agentforce agents (Sales, Service, lead generation, qualification, nurturing).
• Own agent governance: trust layer configuration, audit, evaluation and the policies that keep our agents safe to put in front of customers.
• Stand up agent observability so we know how agents are performing in production and can iterate quickly.
• Drive adoption across Sales and Service teams - training, change management and feedback loops.
• Build and lead a small Agentforce team as the function scales - setting direction, raising the bar on craft, and developing the people in it.

Skills

Salesforce AI capabilities

Stakeholder management

Leadership experience

Change management

Communication

Education

Salesforce Certified Administrator

Agentforce Specialist

Tools

Salesforce administration

Apex

Flows

Lightning

Agent Builder

Prompt Builder

Atlas Reasoning Engine

Data Cloud

Job description

UniHomes.co.uk in Sheffield is recruiting a Lead Salesforce Implementation Specialist to own Agentforce end-to-end as Sales Cloud evolves into an agentic platform. You will report to the Head of CRM and guide governance, design, and adoption across Sales and Service while growing a small team.

You will collaborate with the Salesforce Architect and AI Product Manager to align Agentforce with the broader AI stack, champion AI responsibly, and drive measurable improvements in speed and customer