Lead Product Designer

Flagstone; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial technology company in London seeks an experienced Lead Product Designer to enhance user experiences and foster a high performance design culture. The role includes significant responsibilities in mentoring, stakeholder management, and delivering impactful design solutions. Candidates should possess 10-12 years of UX experience and a strong understanding of commercial value. This position offers competitive benefits including private healthcare and a learning bursary.

Benefits

Private healthcare

Life insurance (4x salary)

Dental/optical care

Matched pension contributions (5%)

Income protection

Remote working

£1,000 annual learning bursary

25 days holiday

Home working kit

Employee share scheme

Charity leave

Wellness leave

Gym discount

Qualifications

• 10-12 years of UX experience with emphasis on team leadership and commercial awareness.
• Deep specialism in areas like Mobile Apps, Website Design, or Web Apps.
• Experience in complex regulated environments such as finance.
• Strong abilities in Interaction design, visual design, and prototyping.

Responsibilities

• Lead a high performance design culture and mentor junior team members.
• Deliver impactful design work within the design teams.
• Set direction for Flagstone Design System across channels.
• Balance UCD with UX/UI knowledge.
• Manage stakeholder relationships effectively.

Skills

UX design

Stakeholder management

Team leadership

Commercial acumen

Job description

Overview

What is Flagstone?

Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.

Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.

A feel for our culture:

To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.

That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.

We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.

But enough about us. Let’s talk about you.

Does this sound like you?

An experienced and passionate Lead Product Designer with a wealth of experience in creating best in class user experiences whilst keeping a commercial mindset. You have a natural ability to lead a high performance design culture within already established teams. You will support our Head of UX to deliver the operational and capability strategy, along with collaborating with our development teams to deliver first in class solutions – translating needs and requirements into real world products

What you’ll do:

• Ability to lead a really high performance design culture - supporting personal development of a team and being a real role model.
• Roll your sleeves up and deliver impactful design work within our tribe & squad delivery teams.
• Setting direction for Flagstone Design System across our channels and white labels.
• Balancing UCD with UX/UI knowledge and skill – Creative and analytical.
• Mentor more junior members of the design team, helping coach and support them in their career development as well as their day-to-day activities.
• Experience delivering real results and KPIs – Strong commercial acumen, balancing user and business value. Ideally with good experience working with Marketing to help lead the Growth tribe.
• Amazing stakeholder management skills – Strong comms and relationship building evidence.
• On culture – Forging a new way and being proactive to drive change, collaborating effectively to get to the outcome. Positive and growth mindset.

Qualifications

What you’ll bring

• Roughly 10-12 years UX specific experience, delivered successful work at the scope of ‘product areas’ or ‘programmes of work’, with a greater emphasis on team leadership, stakeholder influence and commercial awareness.
• Has one or more core deep specialisms with multiple years experience such as Mobile Apps, Website Design, or Web Apps.
• Experience in the finance & banking sector or another highly complex regulated industry.
• Product Management and Agile practise awareness.
• Strong in Interaction design, visual design and prototyping.
• Leadership and management experience: objectives, feedback, coaching, paint compelling picture, planning, high performing teams
• Comms and influence skills: Presentations, Listening Facilitation (exceptional level), Painting a compelling picture, Confidence and authority, Adapting and compromising to complex situations, Commercial acumen.
• A commercial mindset and the ability to balance both business and user needs.
• Ability to work in a fast-paced environment, with a pro-active attitude to learning in a new and upcoming space.

Benefits

How we reward you:

At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:

• Private healthcare
• Life insurance (four times your annual salary)
• Dental/optical care
• Matched pension contributions (5%)
• Income protection
• Around the World in 90 days (remote working)
• £1,000 annual learning bursary
• 25 days holiday (plus bank holidays)
• Home working kit
• Employee share scheme
• Additional 3 days community and charity leave each year
• Quarterly half days for Wellness leave
• Flexible bank holidays
• Gym discount

All are welcome.

At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.