Lead Luxury Beauty Accounts & Team Excellence

CHANEL; Harrogate; On-site; GBP 37,000 - 47,000; Full time

Benefits offered by this job

Private Medical Insurance

Retail Discounts

Employee Assistance Programme

Pension

Job summary

CHANEL in Harrogate is seeking an Account Manager to lead the Fragrance & Beauty counter, drive retail excellence and nurture a high-performing team. You will coach, motivate and develop staff while upholding CHANEL's luxury standards and delivering exceptional client experiences.

This permanent role offers a dynamic environment where strategic thinking, commercial acumen and strong leadership are essential to grow counter performance and customer loyalty in-store.

Qualifications

• Proven leadership experience in luxury or premium retail.
• Ability to coach a diverse team.
• Passion for creating memorable client experiences.
• Strong commercial awareness and decision-making.
• Adaptability in a fast-paced environment.

Responsibilities

• Lead onboarding and training of the team.
• Drive business planning, forecasts and KPI analysis.
• Oversee day-to-day counter operations and stock.
• Uphold brand standards and deliver exceptional client experiences.

Skills

Leadership

Team coaching

Clienteling

Commercial acumen

Strategic thinking

Job description

CHANEL in Harrogate is seeking an Account Manager to lead the Fragrance & Beauty counter, drive retail excellence and nurture a high-performing team. You will coach, motivate and develop staff while upholding CHANEL's luxury standards and delivering exceptional client experiences.

This permanent role offers a dynamic environment where strategic thinking, commercial acumen and strong leadership are essential to grow counter performance and customer loyalty in-store.