Lead Hospitality Supervisor — Craft Beer Taproom

Wells & Co.; England; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed

Great working environment and great

Job summary

Brewpoint in Bedford is seeking a Supervisor to lead a vibrant team across bar, restaurant and tap room. You will take responsibility for the customer journey, ensure accurate orders and smooth service, and promote our modern beer and dining offering.

Join a culture focused on guest experience, teamwork, and career development. The role offers competitive pay (£13.21–£14.00 p/h) and a comprehensive benefits package, including discounts, pension, and 28 days holiday.

Qualifications

• Leadership experience in hospitality or customer-facing environment
• Enthusiasm and passion for food and beer
• Ability to deliver excellent customer service and great teamwork in a fast-paced, pressurised environment
• Ambitious and keen to develop your career and your teams

Responsibilities

• Take responsibility for the customer journey and ensure an exceptional experience
• Take accurate orders and work closely with kitchen staff
• Ensure payments and receipts are correct
• Confidently recommend menu and drinks offerings
• Observe service standards and report incidents or issues
• Be a supportive and proactive leader

Skills

Leadership experience

Beer passion

Customer service

Teamwork under pressure

Job description

Brewpoint in Bedford is seeking a Supervisor to lead a vibrant team across bar, restaurant and tap room. You will take responsibility for the customer journey, ensure accurate orders and smooth service, and promote our modern beer and dining offering.

Join a culture focused on guest experience, teamwork, and career development. The role offers competitive pay (£13.21–£14.00 p/h) and a comprehensive benefits package, including discounts, pension, and 28 days holiday.