Venue Manager

Intervieweb; Bedford; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

28 days holiday

Life assurance

Pension

Job summary

Brewpoint in Bedford is seeking an inspirational Venue Manager to lead operations across hospitality, events and retail, delivering exceptional guest experiences while achieving commercial goals.

You will inspire a high‑performing team, drive sales, build local partnerships and celebrate our brewing heritage through storytelling and outstanding customer service.

Qualifications

• Commercial leadership driving revenue and profitability across multiple hospitality revenue streams.
• Experience leading complex hospitality operations including food, drink, events and private hire.
• Passion for creating memorable experiences and delivering large-scale events while maintaining daily operations.
• Proven ability to build partnerships and raise venue profile within the community.
• Entrepreneurial mindset—driving growth, innovation and opportunities to improve the business.
• Genuine enthusiasm for craft beer, brewing culture and exceptional hospitality.
• Proven ability to recruit, develop and retain high-performing teams.
• Hands-on leader who thrives in a fast-paced environment and takes ownership of challenges and opportunities.

Responsibilities

• Lead and inspire a high-performing team with a culture of pride, accountability and development.
• Deliver an exceptional guest experience that positions Brewpoint as a destination venue in Bedford and beyond.
• Drive sales, profitability and operational excellence across all revenue streams.
• Build strong local community relationships, developing partnerships and events to drive footfall.
• Champion the Brewpoint brand through storytelling and customer engagement.
• Collaborate with brewery and support teams to showcase innovation and launch new products.
• Maximise commercial opportunities through planning, marketing initiatives, and proactive business development.
• Ensure safety, compliance, cleanliness and presentation to the highest standards.
• Own the overall performance and reputation of Brewpoint as Bedford's flagship venue.

Skills

Commercial Leadership

Multi-Functional Operations

Events & Experience

Community & Networking

Entrepreneurial Mindset

Passion for Beer & Hospitality

People Leadership

Resilience & Ownership

Job description

Company Description

Love great beer, brilliant hospitality and creating unforgettable experiences?

Built on five generations of brewing heritage, Brewpoint is far more than a venue. It's the home of our brewery, a vibrant taproom, restaurant, events destination and community hub. It is where our guests experience the very best of our brands, our culture and our passion for exceptional hospitality.

We're looking for an inspirational and entrepreneurial Venue Manager to lead Brewpoint into its next chapter. This is a unique opportunity to take ownership of one of Bedford's most distinctive hospitality destinations, shaping experiences that attract guests, build loyalty and drive commercial success.

As the face of Brewpoint, you will create a culture where great people, exceptional service and outstanding products come together to deliver memorable moments every day. Live sport sits at the heart of what we do, so we're looking for someone who shares our passion for the biggest sporting events and knows how to turn every game into an occasion.

Position

As Venue Manager, you will have overall accountability for the leadership, performance and reputation of Brewpoint, ensuring every part of the venue consistently delivers exceptional guest experiences while achieving ambitious commercial objectives.

You will lead a diverse operation encompassing hospitality, events, private hire, brewery experiences and retail, balancing strategic thinking with hands-on leadership to bring energy and momentum to the business.

• Lead and inspire a high-performing team, creating a culture of pride, accountability, engagement and development.
• Deliver an exceptional guest experience that sets Brewpoint apart as a destination venue within Bedford and beyond.
• Drive sales, profitability and operational excellence across all revenue streams, including food, drink, retail, events and private hire.
• Build strong relationships within the local community, developing partnerships, events and experiences that grow awareness and drive footfall.
• Champion the Brewpoint brand, bringing our brewing heritage and products to life through outstanding storytelling and customer engagement.
• Work closely with brewery and support teams to showcase innovation, launch new products and create memorable customer experiences.
• Maximise all commercial opportunities through effective planning, marketing initiatives, conversion of enquiries and proactive business development.
• Ensure the venue consistently operates to the highest standards of safety, compliance, cleanliness and presentation.
• Ultimately, you'll be responsible for ensuring Brewpoint remains one of Bedford's most exciting and talked-about destinations for beer, food, events and hospitality.

Requirements

• Commercial Leadership - An experienced hospitality leader with a proven track record of driving revenue, profitability and operational excellence across multiple revenue streams.
• Multi-Functional Operations - Experience leading complex hospitality operations, including food, drink, events, private hire and guest experiences.
• Events & Experience - A passion for creating memorable experiences, with the ability to deliver large-scale events while maintaining exceptional day-to-day operations.
• Community & Networking - A natural relationship builder who thrives on developing local partnerships, creating connections and raising the profile of the venue within the wider community.
• Entrepreneurial Mindset - Commercially curious and always looking for opportunities to innovate, improve and grow the business.
• Passion for Beer & Hospitality - A genuine enthusiasm for craft beer, brewing culture and exceptional hospitality, with the ability to inspire those around you.
• People Leadership - An engaging and inspiring leader with a proven ability to recruit, develop and retain high-performing teams.
• Resilience & Ownership - A visible and hands-on leader who thrives in a fast‑paced environment and takes full ownership of both challenges and opportunities.

Other information

We will provide you with a great package including:

• 28 days holiday
• Life assurance
• Pension

This is more than a Venue Manager role. It's an opportunity to lead a flagship business, shape a destination brand, build a community and create experiences that guests remember long after they've left. If you're a commercially driven hospitality leader with passion, energy and ambition, we'd love to hear from you.