Venue Manager

Wells and Co.; Bedford; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

28 days holiday

Life assurance

Pension

Job summary

Brewpoint in Bedford is seeking an inspirational Venue Manager to lead operations across a vibrant hospitality destination. You will set the tone for guest experiences, lead a diverse team, and drive commercial success through food, drink, events and private hire.

The role requires entrepreneurial leadership, a passion for craft beer, and a commitment to delivering memorable experiences in a fast-paced environment. Join as we shape Brewpoint into Bedford’s premier destination.

Qualifications

• Proven leadership experience in hospitality management.
• Track record of driving revenue and guest satisfaction.
• Experience overseeing events, private hire, and retail.

Responsibilities

• Lead and inspire a high-performing team across all venues.
• Deliver exceptional guest experiences and drive commercial results.
• Oversee operations including food, drink, events, and private hire.
• Build community partnerships to raise venue profile.
• Ensure safety, compliance, and presentation standards.

Job description

Love great beer, brilliant hospitality and creating unforgettable experiences?

Built on five generations of brewing heritage, Brewpoint is far more than a venue. It's the home of our brewery, a vibrant taproom, restaurant, events destination and community hub. It is where our guests experience the very best of our brands, our culture and our passion for exceptional hospitality.

We're looking for an inspirational and entrepreneurial "Venue Manager" to lead Brewpoint into its next chapter. This is a unique opportunity to take ownership of one of Bedford's most distinctive hospitality destinations, shaping experiences that attract guests, build loyalty and drive commercial success.

As the face of Brewpoint, you will create a culture where great people, exceptional service and outstanding products come together to deliver memorable moments every day.

The Role:

As Venue Manager, you will have overall accountability for the leadership, performance and reputation of Brewpoint, ensuring every part of the venue consistently delivers exceptional guest experiences while achieving ambitious commercial objectives.

You will lead a diverse operation encompassing hospitality, events, private hire, brewery experiences and retail, balancing strategic thinking with hands-on leadership to bring energy and momentum to the business.

• Lead and inspire a high-performing team, creating a culture of pride, accountability, engagement and development.
• Deliver an exceptional guest experience that sets Brewpoint apart as a destination venue within Bedford and beyond.
• Drive sales, profitability and operational excellence across all revenue streams, including food, drink, retail, events and private hire.
• Build strong relationships within the local community, developing partnerships, events and experiences that grow awareness and drive footfall.
• Champion the Brewpoint brand, bringing our brewing heritage and products to life through outstanding storytelling and customer engagement.
• Work closely with brewery and support teams to showcase innovation, launch new products and create memorable customer experiences.
• Maximise all commercial opportunities through effective planning, marketing initiatives, conversion of enquiries and proactive business development.
• Ensure the venue consistently operates to the highest standards of safety, compliance, cleanliness and presentation.
• Ultimately, you'll be responsible for ensuring Brewpoint remains one of Bedford's most exciting and talked-about destinations for beer, food, events and hospitality.

What fits:

• Commercial Leadership - An experienced hospitality leader with a proven track record of driving revenue, profitability and operational excellence across multiple revenue streams.
• Multi-Functional Operations - Experience leading complex hospitality operations, including food, drink, events, private hire and guest experiences.
• Events & Experience - A passion for creating memorable experiences, with the ability to deliver large-scale events while maintaining exceptional day-to-day operations.
• Community & Networking - A natural relationship builder who thrives on developing local partnerships, creating connections and raising the profile of the venue within the wider community.
• Entrepreneurial Mindset - Commercially curious and always looking for opportunities to innovate, improve and grow the business.
• Passion for Beer & Hospitality - A genuine enthusiasm for craft beer, brewing culture and exceptional hospitality, with the ability to inspire those around you.
• People Leadership - An engaging and inspiring leader with a proven ability to recruit, develop and retain high-performing teams.
• Resilience & Ownership - A visible and hands-on leader who thrives in a fast-paced environment and takes full ownership of both challenges and opportunities.

We will provide you with a great package including:

• 28 days holiday
• Life assurance
• Pension

This is more than a Venue Manager role. It's an opportunity to lead a flagship business, shape a destination brand, build a community and create experiences that guests remember long after they've left. If you're a commercially driven hospitality leader with passion, energy and ambition, we'd love to hear from you.