Lead Hand

RXO, Inc.; East Midlands; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free access to internal e-learning

Comprehensive benefits package

Employee Assistance Programme

Enhanced maternity leave

Enhanced paternity leave

Diverse and Inclusive environment

Community Service Day

Internal Career Growth Programs

Job summary

RXO, Inc. is seeking a warehouse operative responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking pallets. The role may use heavy machinery to complete tasks and other duties as assigned.

You will report to the Team Leader and supervise a small team of staff, including Checkers and temporary personnel, ensuring safety, efficiency, and on-time work completion. A strong emphasis on organization and customer service is required.

Qualifications

• Strong organizational and problem-solving abilities with time management.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and delegate effectively.
• Ability to work well under pressure and meet tight deadlines.
• Motivate others to achieve targets.
• Provide excellent customer service.
• Warehouse experience preferred.
• Leadership experience with team oversight.
• MHE licences required or beneficial.

Responsibilities

• Reporting to the Team Leader and Senior Warehouse Operatives; oversee a small team of staff.
• Ensure punctual arrival/departure of Checkers and Temporary staff and adherence to break times.
• Supervise loading/unloading of vehicles; ensure loads are safe and stock is not damaged.
• Plan workload to complete tasks before the next shift.
• Ensure bay checks are completed and documented for missed pallets.
• Log inbound stock into racking locations for easy retrieval.
• Produce labels and paperwork; record inbound discrepancies.
• Maintain warehouse efficiency and safety; ensure MHE checks are completed.

Skills

Organizational skills

Problem-solving

Time management

Communication skills

Interpersonal skills

Delegation

Pressure handling

Customer service

Leadership

MHE Licences

Tools

FLT/Reach truck

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods seamlessly across North America, Europe, Asia, and beyond—creating smarter, more sustainable supply chains for a global economy. The company is globally headquartered in Charlotte, N.C. regionally headquartered in Amsterdam, NL. VisitRXO.com for more information and connect with RXO onFacebook, X,LinkedIn, Instagram, and YouTube.

Compensation for this role is £30,876.30

Job Summary

This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking pallets. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.

Your Responsibilities

• Reporting to the Team Leader and Senior Warehouse Operatives and overseeing a small team of staff, including Warehouse & Agency staff
• Making sure that all Checkers and Temporary staff arrive and leave in a punctual manner and that correct break times are adhered to
• Supervising the loading and unloading of vehicles making sure all procedures are followed, all loads are safe, and no damaged stock or faulty pallets are loaded out.
• Planning workload to a high level ensuring all necessary work is completed before the following shift arrives.
• Ensuring all necessary bay checks are completed within the timeframes and that the admin team leader receives them once completed to highlight any possible missed pallets.
• Storing all inbound stock into racking locations ensuring locations are logged correctly to make it easier to find the stock when required.
• Produce necessary labels and paperwork and recording any inbound discrepancies.
• Ensuring maximum efficiency within the warehouse
• Comply with procedures and Health & Safety requirements ensuring that the warehouse is kept clean and tidy and that FLT/Reach truck drivers are using the equipment in the manner in which they have been trained and all MHE checks are completed.

Your Skills

• Strong organizational, problem-solving skills and time management skills
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and delegate effectively
• Ability to work well under pressure and meet tight deadlines
• Possess the ability to motivate others to ensure targets are met
• Able to provide excellent customer service
• Warehouse experience – Preferred
• Leadership Experience
• MHE Licenses

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Free access to internal e-learning platform to grow in your profession and gain new skills
• Comprehensive benefits package (Smart Hive retail discount platform, group life insurance)
• Free confidential Employee Assistance Programme (EAP) with qualified counsellors
• Enhanced maternity leave
• Enhanced paternity leave
• Diverse and Inclusive environment
• Community Service Day
• Internal Career Growth Programs

Our company is committed to creating a diverse and inclusive workplace. We ensure that all recruitment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. All candidates will be considered based on merit, qualifications, and business needs. We actively promote equal opportunities and strive to eliminate bias at every stage of the hiring process.

Review RXO's European privacy statement here.