Lead Dental Receptionist – Patient‑Centred Team Leader

Bupa Dental Care; Tees Valley; Sur place; GBP 15 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Healthcare benefits

Résumé du poste

Bupa Dental Care Darlington is seeking a Lead Receptionist to join a welcoming team delivering high-quality patient care. The role involves leading the front desk, managing bookings, and supporting clinicians throughout the patient journey.

The position offers Monday to Friday hours, with a starting pay of £13.50 per hour, in a patient-centric environment that values professional growth and excellent service.

Qualifications

• Leads a team of reception staff and coordinates rotas.
• Experience in customer-facing roles with strong communication.
• Comfort using IT systems to manage bookings and records.

Responsabilités

• Oversee reception and staff rotas.
• Greet patients warmly and answer queries by phone and in person.
• Manage diary and appointments, cancellations, and rescheduling.

Connaissances

Team leadership

Customer service

Communication

Description du poste

Bupa Dental Care Darlington is seeking a Lead Receptionist to join a welcoming team delivering high-quality patient care. The role involves leading the front desk, managing bookings, and supporting clinicians throughout the patient journey.

The position offers Monday to Friday hours, with a starting pay of £13.50 per hour, in a patient-centric environment that values professional growth and excellent service.